Energy Advisor

Energy Advisor

EnergySage is a marketplace (think Airbnb, Expedia, etc.) that allows consumers to find and compare solar products and installers. The Energy Advisor is the primary point of contact for homeowners exploring home energy management systems (solar, storage, heating & cooling, EV charging, etc.). In this role, you will act as a trusted advisor, guiding consumers through the EnergySage shopping journey, empowering them with information to make confident decisions. Your work will have a direct impact on the environment and the consumer experience.

This role offers a competitive base salary with additional opportunities for performance-based incentives.

What You’ll Do:

• Guide homeowners through their renewable energy options, providing clarity and recommendations aligned with their needs.
• Conduct informative consultations via phone or video conferencing, offering insights on product offerings, benefits, and the installation processes.
• Continuously enhance your advisory approach through feedback and learning from challenges.
• Maintain comprehensive knowledge of our product offerings, including features, benefits, and installation processes.
• Track and achieve performance-based metrics, ensuring consumers receive excellent guidance within a timely manner.
• Collaborate across teams to relay customer insights, identify improvement opportunities, and enhance the overall consumer experience.
• Build meaningful relationships with consumers and maintain regular follow-ups to support their decision-making process.
• Conduct targeted outreach to connect with homeowners actively exploring energy solutions.

What We Look For:

• Ability to communicate clearly and effectively, influencing decisions through education and trust-building.
• Experience in consumer-facing roles with a passion for helping customers make informed choices.
• Metrics-driven with a focus on continuous personal and professional growth.
• Enthusiasm for renewable energy and home electrification solutions.
• Solar experience is helpful, but not required – what matters most is a genuine passion for sustainability and the ability to learn quickly.
• Strong collaboration skills to share feedback across functions and contribute to company-wide improvements.