Logistics Coordinator (Chicago) & Limited Time $500 Sign-on Bonus!

About the role:

Reporting to the Logistics Supervisor, Logistics Coordinators monitor daily onsite delivery operations from start to finish. Logistics Coordinators are often the first person delivery drivers meet in person, and they are a communication point of contact for emergency and non-emergency calls from drivers. Logistics Coordinators track our Delivery Drivers’ movements to ensure successful direct-to-consumer deliveries.

This is an onsite full-time (4 days a week, 10 hour days), hourly position earning a starting wage of $23/hour.

How you'll make a difference:

• Responsible for the success of all drivers/routes dispatched from a specific hub
• Unload deliveries from trucks and/or cold storage
• Route organization/staging
• Check-in drivers and distribute routes accordingly
• Keep the delivery driver roster up to date
• Train and coach new and existing delivery drivers as needed
• Keep detailed documentation and compile shift reports
• Act as a last resort rescue and/or VIP delivery driver when needed
• Conduct delivery driver interviews
• Assist with onboarding new drivers as needed
• Collaborate with Customer Support and Logistics teams to review and mitigate error reports

Who you are:

• 2+ years proven experience as a dispatcher or related role; direct-to-consumer experience preferred
• High School diploma or equivalent required
• Valid driver license and proof of insurance
• Valid CA Food Handlers Certification (must be obtained within 30 days of hire)
• Must be able to work a flexible schedule including occasional evenings, early mornings, weekends, and holidays
• Strong knowledge of the roadways throughout the immediate area
• Proficiency with tech platforms including, but not limited to Onfleet, G-suite, and Slack
• Able adapt to/learn new technologies/platforms quickly
• Excellent written, auditory, and oral communication skills
• Critical thinking and the ability to make quick decisions
• Excellent multitasking and organizational skills