Senior EDI Analyst

About Harry’s

Harry’s Inc. is building a modern CPG company by putting people first and delivering against real unmet consumer needs.

The company’s flagship brand - Harry’s - was founded by Jeff Raider and Andy Katz-Mayfield in 2013. After successfully launching and scaling Harry’s, Jeff and Andy saw an opportunity to bring their experience building Harry’s to other CPG categories where the consumer has also been historically underserved.

Harry’s Inc. has grown significantly over the last ten years, and is now made up of four brands - Harry’s, Flamingo, Lume, Mando - and Harry’s Labs, the company’s incubation and M&A engine. The company employs more than 900 people across the U.S., U.K. and Germany, and is the largest CPG company built in the last 20 years.

At Harry’s Inc, our mission is to Create Things People Like More — whether it's a product, an experience, or an internal tool, we believe in making the things around us better for our customers, and our team.

Our mission extends beyond customers and team, to the community broadly. We believe that the best business models make a positive impact. So, we set aside 1% of sales across Harry’s, Flamingo, and Lume to support our social mission, including through donations to our nonprofit partners.

At the end of the day, the key to our success is our amazing people. From chemists, mechanical engineers, CX associates, to creative directors, sourcing managers, and logistics specialists, the Harry’s team is composed of some of the most brilliant, diverse, and humble people you’ll ever meet. Our company is a place of inclusion, innovation, and deeply ingrained values.

The Harry's Inc working model is in-office Tuesday, Wednesday, and Thursday. Our beautiful 70,000 square foot SoHo office is decked out with bagels on Wednesdays and lunch on Thursdays, and fully stocked kitchens with snacks, coffee, and drinks everyday. Can’t forget the free products and the opportunity to have some meetings without Zoom!

About the team

The Global IT team at Harry’s works cross-functionally and across geographies to make sure our company and its employees are set up to be efficient and scale rapidly. This function drives our enterprise systems and information technology infrastructure initiatives globally. Through our help desk, systems implementations, infrastructure initiatives and deep technical knowledge, this team provides services to the entire company. We are committed to doing whatever it takes to support our coworkers operating in a state-of-the-art work environment.

About the role

As an EDI Analyst on the IT team, you will be responsible for daily monitoring and improvement of the systems that support our EDI processes. Your work will have a direct impact on our procure-to-pay and order-to-cash processes, supporting global business operations and to solve complex issues in various areas of Supply Chain (Distribution & Logistics, Sales, Production, Inventory Management and EDI Interfaces). You will also participate in cross-functional project teams, supporting the launch of new EDI documents and connections.

What you will accomplish

• Develop, implement, and monitor EDI systems, including data mapping, translation, schema, and interfaces.
• Perform testing and quality control checks on EDI systems to ensure accuracy and efficiency.
• Maintain detailed documentation and process flow of all EDI processes.
• Troubleshoot EDI document processing errors and develop professional relationships with trading partners directly to resolve issues in a timely manner.
• Partner with internal Project Manager to lead new EDI connection projects (P2P or O2C), working closely with both internal and external resources to meet project specifications and timeline.
• Collaborate cross functionally with other IT team members to solution and deliver any changes to the current ERP <> EDI environment.
• Provide cross functional support for key business partners that may require assistance reviewing the EDI documents and the existing ERP setup to establish the root cause of issues, and resolve them.
• Provide support to cross functional partners for EDI related requests including document update, re-dropping of data, re-pushing of data from servers to inbound or outbound document exchange.

This should describe you

• 5+ years experience working with SAP ECC/ S4 HANA,
• 1+ years experience working with EDI systems (i.e. CPI, Sterling, Dell Boomi, etc.). Understanding of the EDI lifecycle (design, mapping, development, testing, and implementation) with a knowledge on Business Process and B2B Mapping
• 3+ years of experience working in a Service Desk or Application Support environment that requires unscripted troubleshooting responses.
• CPI experience is a plus.
• Strong understanding of EDI ANSI X12, EDIFACT, Tradacom transaction like 810, 850, 855, 856, 860, 875, 880, 870, 820, 997, Orders, Invoic, DESADV etc.
• Working knowledge of AS2, SFTP, and other communications protocols is a plus.
• Experience and knowledge of EDI Order to Cash and Procure to Pay processes.
• Experience providing day-to-day EDI support (reprocessing files, modifying X12 or flat files, documenting/training, notifying teammates when there are data quality or mapping issues, etc.).
• Experience configuring and testing leveraging SAP CPI as an integration platform.
• Excellent communication skills and proven ability to work with cross functional partners at all levels of the organization.
• Strong organization, prioritization, technical, and problem-solving skills.
• Requires minimal supervision with rigorous attention to detail.
• Sense of humor -- we take our work seriously and ourselves un-seriously

Here's who you'll work with

• Reporting to the Director of IT PMO, BRM, & EDI.
• Part of the Global IT Team.
• You’ll work closely with the IT Systems team, including SAP functional leads.
• You’ll work cross functionally across the organization with many teams including, but not limited to Distribution & Logistics, Sourcing, Finance, and Retail.

Benefits and perks

• Medical, dental, and vision coverage
• 401k match
• Equity in Harry’s
• Flexible time off and working hours
• Wellness and L&D stipends
• 4 weeks sabbatical after 5 years, 6 weeks after 10 years, and 8 weeks after 15 years
• Up to 20 weeks of pregnancy leave and up to 16 weeks of parental leave
• Fun IRL and virtual events including happy hours, team building events, and parties on our rooftop
• Free products from all of our brands

Harry’s is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together.

Harry’s is an Equal Opportunity Employer, providing equal employment and advancement opportunities to all individuals. We recruit, hire and promote into all job levels the most qualified applicants without regard to race, color, creed, national origin, religion, sex (including pregnancy, childbirth and related medical conditions), parental status, age, disability, genetic information, citizenship status, veteran status, gender identity or expression, transgender status, sexual orientation, marital, family or partnership status, political affiliation or activities, military service, domestic violence victim status, arrest/conviction record, sexual or reproductive health decisions, caregiver status, credit history immigration status, unemployment status, traits historically associated with race, including but not limited to hair texture and protective hairstyles or any other status protected under applicable federal, state and local laws. Harry’s commitment to providing equal employment opportunities extends to all aspects of employment, including job assignment, compensation, discipline and access to benefits and training.

We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our company.

We can’t quantify all of the intangible things we think you’ll love about working at Harry’s, like the exciting challenges we tackle, the smart and humble team you’ll get to work with, and our supportive and inclusive culture. That said, our salary ranges are based on paying competitively for our size and industry, and are one part of our total rewards package, which also includes a comprehensive set of benefits and our equity program. The base salary hiring range for this position is $90,800-$124,850, but the final compensation offer will ultimately be based on the candidate’s location, skill level and experience.