Software Engineering Manager

About Us:

Spreedly is the world's leading Open Payments Platform, sitting at the center of a network processing more than $50b of GMV annually. Spreedly's Payments Orchestration platform enables and optimizes digital transactions with the world’s most complete payment services marketplace. Built on Spreedly’s PCI-compliant architecture, our Advanced Vault solution combines a modern feature-set with rule-based configurations to optimize the vaulting experience for all stored payment methods. Global enterprises and hyper-growth companies grow their digital business faster by relying on our payments platform. Hundreds of customers worldwide secure card data in our PCI-compliant vault and use tokenized card data to enable and optimize over $45 billion of annual transaction volumes with any payment service.

Our vision is that the world is better with a diversified, inclusive payment ecosystem. Our mission is to accelerate commerce with an open, secure, and flexible payment platform that welcomes all payment participants. Our employees help us execute our vision by building a culture focused on autonomy, transparency, and collaboration in a dynamic, high-growth organization.

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Spreedly provides an open payments platform. The platform’s connectivity provides payments performance. Key products and services include:

Payment Gateway Integration: Connects merchants, platforms, and marketplaces to multiple payment gateways and payment services.
Tokenization: Securely stores and manages payment data with a universal tokenization service.
Transaction Routing: Enables intelligent routing of transactions to optimize success rates and costs.
Payment Vault: A secure storage solution for sensitive payment information.
Fraud Tools Integration: Integrates with various fraud prevention tools to enhance transaction security.

About the Role: **
Spreedly is seeking a **Software Engineering Manager to lead one of our product feature teams. As a Software Engineering Manager at Spreedly, you will contribute to setting team strategy and ensuring engineering OKRs are consistently met. We value ownership and accountability while building the products that enable us to contribute to the ongoing and ever-changing development of an open payments platform.

Responsibilities:

• Lead a team of 6 senior & mid-level backend engineers
• Drive the improvement of engineering standards, tooling, and processes to enhance team productivity and product quality.
• Collaborate with product managers, internal stakeholders, and customers to deliver solutions that meet user needs and business objectives.
• Ensure the team meets our commitments to ship quality software, and clearly communicate across the product team and company regarding key milestones or any challenges to our commitments.
• Proactively share context with the team, help the team connect the dots of their work with broader company initiatives
• Manage responsibilities to ensure the team effectively delivers a highly available service to customers.
• Help build a diverse team while promoting a collaborative and inclusive environment.

Requirements:

• An experienced leader with 3+ years of Engineering Management experience, leading backend teams in high-growth startups, with a proven track record in delivering high-quality technical solutions and managing critical production infrastructure
• Is well-versed in transaction processing systems, with an understanding of how card transactions interact with broader financial systems, ensuring service reliability for SLAs; Experience in Fintech, Payments, or Gateway software product delivery is highly desirable
• A process-oriented thinker striving to improve and standardize the SDLC using Agile industry best practices
• Has utilized the Atlassian suite (Jira, Confluence, etc.) to manage teams via Scrum and Kanban; Certified Scrum Master (CSM) is a big plus
• Has utilized LinearB, Jellyfish, or Allstacks to help unlock insights and automation to improve teams performance
• Managed software/service development and/or full lifecycle ownership experience with additional languages, frameworks, and tools (Ruby, Rails, Elixir, JavaScript, Vue.js, Phoenix, CRDB, Heroku, Postgres, Kafka, AWS)
• Demonstrated understanding of Project Management processes, strategies, and methods; Project management certifications (e.g., PMP, PRINCE2) are a plus
• Exceptional verbal and written communication skills, capable of explaining complex concepts to both technical and non-technical audiences
• Strong critical thinking, problem-solving, and decision-making skills, with the ability to prioritize and achieve roadmap goals to achieve company goals
• Has a strategic mindset and is adept at navigating the complexities of integrating diverse technologies
• Experience scaling teams (onshore and offshore) to support product development and business needs
• Can analyze data to create clear and concise insights that support and advocate for measurable improvements
• Is empathetic and effective in leadership; thrives on mentoring and building cohesive teams
• Drive to help engineers develop new skills and advance in their careers. You don’t shy away from performance conversations, and you recognize the relationship between objective feedback and career growth.

We Offer Our US-based Employees:

• Competitive salary + Equity
• Outstanding Medical and Dental benefits, including 100% employer-paid options
• Company-paid Life and Disability insurance
• Optional vision and supplemental insurance options, and various Flexible Spending Accounts (FSA)
• Open Paid Time Off policy + 12 weeks of paid leave for new parents
• Matching 401(k) plan (5% up to $5,000 yearly)
• Monthly home working/digital lifestyle stipend, new MacBook, and one-time accessory reimbursement
• LinkedIn Learning subscription
• Access to company-paid professional coaching service
• Visits to HQ in Durham, North Carolina for remote employees