Senior Director, Internal Communications

ABOUT THE ROLE

The Senior Director, Global Internal Communications will act as a strategic visionary, responsible for building and leading a world-class internal communications team, with a focus on high-impact initiatives that resonate across a global organization. This hands-on leadership role requires a highly experienced professional who can shape and execute a forward-looking internal communications strategy while working directly with the CEO and senior leadership. The ideal candidate will bring a unique blend of business acumen, entrepreneurial spirit, and a proactive approach, positioning them as a natural leader and trusted advisor to the CEO and all levels of the company globally.

YOUR DAILY IMPACT AT PELOTON

• Design and execute comprehensive internal communications strategies that support Peloton's objectives, enhance the culture, and improve employee engagement
• Lead the internal communications team, fostering a collaborative environment, guiding professional development, and ensuring high-performance
• Oversee and inform the creation, distribution, and management of informative and engaging content across various channels, including intranet, newsletters, emails, podcasts, articles, and town hall meetings; guided by the internal communications calendar
• Drive executive thought leadership by crafting impactful speeches, presentations, and key messages for senior leadership (VP, SVP, C-level) that align with company vision and strategy. Develop content for high-profile internal events, all-hands meetings, and executive updates, ensuring messaging is tailored to engage and inspire employees at all levels.
• Oversee internal communications during crises, ensuring timely, accurate information is shared to prevent misinformation and uphold organizational integrity
• Implement effective communication and feedback tools to gauge employee sentiment and feedback, using insights to drive improvements in internal communications; leverage metrics/results on the performance of stories, intranet pages, newsletter, etc. to inform and update the channel strategy
• Work closely with cross-functional partners (People, DEI, Talent Acquisition, Corp Comms, etc.) to ensure that internal communications effectively reflect and support external messaging and brand positioning
• Ensure the internal communications team is embedded in the organization, keeping a pulse on employee sentiment and engagement to develop proactive strategies that promote a healthy workplace culture
• Institute quality controls to ensure communications are accurate and go through the proper approvals
• Infuse DEI practices into Peloton’s culture, fostering an environment of inclusion and support aligned with Peloton’s vision, mission, and values

YOU BRING TO PELOTON

• 10+ years of senior-level experience in internal communications, corporate communications, or public relations, ideally within a publicly-traded global organization, with expertise in developing and executing integrated strategic communications plans focused on internal audiences.
• Confidence and credibility as a subject matter expert in internal communications best practices, and ability to effectively engage diverse constituencies, and build professional relationships
• Proven experience in building or redesigning an internal communications department, including developing structures, processes, and strategies that enhance organizational effectiveness and employee engagement
• Demonstrated ability to effectively engage and influence C-level leadership, driving alignment on internal communication strategies and ensuring messaging resonates with organizational goals and priorities.
• Demonstrated ability to proactively craft substantive and cohesive messaging based on Peloton’s strategic goals and mission, communicate messages successfully with key audiences, and adapt and adjust messages as appropriate
• Outstanding writing and editing abilities, with a track record of developing compelling content for internal platforms and diverse audiences, simplifying complex information for clear communication.
• Proven experience in corporate crisis communications and issues management with an ability to navigate sensitive matters, including workplace culture, social justice issues, and misinformation, ensuring consistent and effective messaging.
• Extensive corporate/internal communications expertise, particularly within global, fast-paced environments. Deep understanding of digital and social media ecosystems, visual storytelling, and internal communication channels.
• Demonstrated experience in executive speechwriting for C-suite leaders, including the CEO, with a proven ability to capture leadership voice, align messaging with organizational vision, and engage diverse internal audiences.

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