- Top 5% of respondersporch.media is in the top 5% of companies in terms of response time to applications
- Responds within a few daysBased on past data, porch.media usually responds to incoming applications within a few days
Customer Success Manager
- Full Time
Not Available
In office - WFH flexibility
Porch Media
About the job
About Porch Media: Porch Media is a platform that helps property promoters create engaging and effective videos for their properties using AI and automation. We are currently in the beta stage and looking for early adopters to validate our product-market fit.
Responsibilities:
Ensure customer satisfaction and retention.
Provide support and guidance to customers using our platform.
Gather and analyze customer feedback to improve the product.
Collaborate with the sales and product teams to address customer needs.
Requirements:
Proven experience in customer success or support roles.
Strong communication and problem-solving skills.
Ability to work independently and as part of a team.
Passion for real estate and technology.
About the company
- Top 5% of respondersporch.media is in the top 5% of companies in terms of response time to applications
- Responds within a few daysBased on past data, porch.media usually responds to incoming applications within a few days