Simplifying Car Ownership
- Growth StageExpanding market presence
Customer Support Executive
- ₹2.4L – ₹3.5L
- 1 year of exp
- Full Time
Posted: 2 months ago• Recruiter recently active
Visa Sponsorship
Not Available
Remote Work Policy
In office
RelocationNot Allowed
Skills
Live Chat, Email Support, Phone Support, Customer Service
Hiring contact
Sunandita Supkar
About the job
Responsibilities:
- Make sure customer queries are solved quickly with a high degree of satisfaction.
- Handle customer complaints across email, phone, social media, and live chat.
- Maintain and improve customer service SLAs.
- Look for ways to improve our service quality via root-cause analysis.
- Help build a customer-centric company culture.
- Collaborate closely with our teams.
*Requirements: *
- Bachelor's Degree.
- Excellent English writing and speaking skills.
- Detail-oriented.
- Ability to speak Hindi, English and Kannada
- Key Skills: Chat support/assistance.
About the company
Perks
We care!
New age insurance and health benefits provided by Onsurity
Fill your belly!
We provide breakfast, lunch, and dinner to all employees! Snacks, chai, and coffee are also provided!
We love dogs!
Dogs are welcome to come to our office! All are provided food and care through the day!
Month-end-parties!
We work hard all month and we like to celebrate our accomplishments with all team members!
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