Avatar for FreJun
FreJun
Actively Hiring
Automate your notes from your business conversations with AI
  • Top 5% of responders
    FreJun is in the top 5% of companies in terms of response time to applications
  • Responds within a few days
    Based on past data, FreJun usually responds to incoming applications within a few days
  • Early Stage
    Startup in initial stages
  • +1

Customer Success Intern

  • No equity
  • Remote • 
  • No experience required
  • Internship
Posted: 3 months ago• Recruiter recently active
Visa Sponsorship

Not Available

Remote Work Policy

Remote only

Hires remotely
Everywhere
RelocationAllowed
Skills
Customer Experience
Customer Retention
Customer Success
Upselling and cross selling skills
Hiring contact

Himanshu Sharma

About the job

Selected intern's day-to-day responsibilities include:

  1. Assisting with the onboarding process of new customers by setting up accounts and providing necessary information
  2. Collecting and analyzing customer feedback to identify trends, common issues, and areas for improvement
  3. Working closely with the Customer Success team to develop and implement strategies to improve customer satisfaction and retention
  4. Conducting product training sessions for customers to ensure they are utilizing the product to its fullest potential
  5. Collaborating with cross-functional teams to resolve customer issues and ensure customer needs are being met
  6. Maintaining accurate records of customer interactions and follow-up actions in the customer relationship management (CRM) system
  7. Calling users and collecting feedback to understand what can be improved in the product

Stipend - 14K/month
Location - Remote

About the company

FreJun company logo

FreJun

Actively Hiring
Automate your notes from your business conversations with AI11-50 Employees
Company Size
11-50
Company Type
SaaS
Company Type
Artificial Intelligence
Company Industries
Business Productivity
  • Top 5% of responders
    FreJun is in the top 5% of companies in terms of response time to applications
  • Responds within a few days
    Based on past data, FreJun usually responds to incoming applications within a few days
  • Early Stage
    Startup in initial stages
  • Growing fast
    Showed strong hiring growth in the past month

Employees joined from

Learn more about FreJun image

Perks

Team members = Owners of the company
Everyone on the team gets either equity or options.
It doesn't matter where you work from
Have total autonomy to choose where to work from and when to work.
No Holiday policy
As long as the work is getting done, there is no restriction on the number of holidays that one can take.
Lunch and dinner are provided
Daily Lunch and dinner are provided at work

Founders

Bhargava Kalluri
Founder • 3 years • 8 years
Hyderabad
image
View the team image

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