FreJun
Actively Hiring
Automate your notes from your business conversations with AI
- Top 5% of respondersFreJun is in the top 5% of companies in terms of response time to applications
- Responds within a few daysBased on past data, FreJun usually responds to incoming applications within a few days
- Early StageStartup in initial stages
- +1
Customer Success Intern
- No equity
- Remote •
- No experience required
- Internship
Posted: 3 months ago• Recruiter recently active
Visa Sponsorship
Not Available
Remote Work Policy
Remote only
Hires remotely
Everywhere
RelocationAllowed
Skills
Customer Experience
Customer Retention
Customer Success
Upselling and cross selling skills
Hiring contact
Himanshu Sharma
About the job
Selected intern's day-to-day responsibilities include:
- Assisting with the onboarding process of new customers by setting up accounts and providing necessary information
- Collecting and analyzing customer feedback to identify trends, common issues, and areas for improvement
- Working closely with the Customer Success team to develop and implement strategies to improve customer satisfaction and retention
- Conducting product training sessions for customers to ensure they are utilizing the product to its fullest potential
- Collaborating with cross-functional teams to resolve customer issues and ensure customer needs are being met
- Maintaining accurate records of customer interactions and follow-up actions in the customer relationship management (CRM) system
- Calling users and collecting feedback to understand what can be improved in the product
Stipend - 14K/month
Location - Remote
About the company
11-50
SaaS
Artificial Intelligence
Business Productivity
- Top 5% of respondersFreJun is in the top 5% of companies in terms of response time to applications
- Responds within a few daysBased on past data, FreJun usually responds to incoming applications within a few days
- Early StageStartup in initial stages
- Growing fastShowed strong hiring growth in the past month
Employees joined from
Perks
Team members = Owners of the company
Everyone on the team gets either equity or options.
It doesn't matter where you work from
Have total autonomy to choose where to work from and when to work.
No Holiday policy
As long as the work is getting done, there is no restriction on the number of holidays that one can take.
Lunch and dinner are provided
Daily Lunch and dinner are provided at work
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