Inside Sales Specialist

We are looking for an enthusiastic Inside Sales Representative to contribute to generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts. The goal is to help the company grow by bringing in customers and developing business.

*Responsibilities: *

1. Contacting potential or existing customers to inform them about a product or service using scripts.
2. Explaining questions about services offered by the company.
3. Interacting with customers to understand requirements and close sales deals.
4. Enter and update customer information in the database.
5. Handle customer grievances.
6. Keep records of calls and sales and note useful information.

*Requirements: *

1. Proven experience as a telesales representative or in other sales/customer service roles.
2. Have a proven track record of successfully meeting sales quotas preferably over the phone.
3. Ability to learn about products and services and describe/explain them to prospects.
4. Must be able to speak in English, Hindi, "Tamil or Telugu" (anyone), Kannada.
5. Excellent communication and interpersonal skills.
6. Cool-tempered and able to handle rejection.
7. Outstanding negotiation skills with the ability to resolve issues and address complaints.