Revenue / Sales Operations Specialist

The Company

Cover Genius is a Series E insurtech that protects the global customers of the world’s largest digital companies including Booking Holdings, owner of Priceline, Kayak and Booking.com, Intuit, Uber, Hopper, Ryanair, Turkish Airlines, Descartes ShipRush, Zip and SeatGeek. We’re also available at Amazon, Flipkart, eBay, Wayfair and SE Asia’s largest company, Shopee. Our partners integrate with XCover, our award-winning insurance distribution platform, to embed protection for millions of customers worldwide each year.

Our team and products have been recognized with dozens of awards including by the Financial Times which ranked Cover Genius as the #1 fastest-growing company in APAC in 2020. Our diverse team across 20+ countries and many language groups commit itself to diverse cultural programs, in particular “CG Gives” which makes social entrepreneurs out of us all and funds development initiatives in global communities.

Our People are
Bold, Authentic, Purposeful and Inspired

Our People are not
Perfect, Traditional, Complacent or Cautious

As a Revenue / Sales Operations Specialist you will be responsible for leading and executing day-to-day revenue operations in EMEA & APAC. This will include business reporting, CRM hygiene and processes, weekly/biweekly leadership meetings, setting/forecasting quotas and OKRs. You will also contribute to scaled strategic revenue initiatives for the company such as defining and implementing prioritization methodologies for the business, rolling out new compensation approaches, building new teams and roles & responsibilities, creating new playbooks & processes.

To drive success in this role, you will have a track record of success in implementing and improving revenue processes for Global sales orgs, ideally utilising Hubspot and Salesforce. Regular collaboration with cross functional leaders will be key in ensuring goals are achieved.

What will your day look like? You will...

• Support the Chief Business Officer for EMEA & APAC in running the day-to-day revenue operations
• Partner with leadership across Partnerships, Partner Services, Insurance & Marketing on process improvement, measurement, tracking & analytics, relevant to their functional areas
• Maintain regular check-ins with department leads to determine & identify any problems or areas for improvement
• Enhance productivity by enabling cross-functional teams to work smarter by simplifying processes
• Track & analyse key metrics including pipeline growth, deal probabilities, margin percentages, win/loss rates, & tracking against KPIs/targets to provide insights and recommendations for the business
• Create monthly content for recurring meetings, executive presentations & board reporting

What you will bring;

• 5+ Years experience working with Sales Teams
• Experience working with HubSpot and/or Salesforce
• Experience in Revenue Operations as a subject matter expert with proficiency in creating reports, optimising processes & managing dashboards
• Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, & distinguish user requests from the underlying true needs
• Knowledge of Google Workspace & Excel
• Knowledge of Google Apps Scripts & Looker Studio
• Knowledge of SQL & Python
• Bachelor's degree in a relevant field, A postgraduate degree and/or record of academic achievement is also desirable

Cover Genius not only cares about being the best in our industry, we care about our team. We’re a business that understands life can be fluid and so we flex to ensure we provide the environment to suit that. What does that mean?

• Flexible Work Environment - we are outcome focussed and understand that for our people to perform at their best flexibility is critical.

• Employee Stock Options - we want our people to share in our success, we reward them with ownership for their contribution in creating a world-class company.

• Work with like-minded people who are passionate about both the work we're doing and giving back. Our CG Gives programs enables us to all become philanthropists through our peer recognition and rewards system.

• Social Initiatives - pictures speak a thousand words!

Sound interesting? If you think you have the best composition of the above, send us your resume and let's chat!

• Cover Genius promotes diversity and inclusivity. We don't tolerate discrimination, demeaning treatment of anyone, or harassment due to race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.