Avatar for Firstcard
Firstcard
Actively Hiring
Democratizing Credit Building For All
  • B2C
  • Early Stage
    Startup in initial stages

Customer Support (full-remote contractor, Brazil, Argentina, America)

  • $12k – $16k • No equity
  • Remote • 
    +7
  • 2 years of exp
  • Contract
Reposted: 2 weeks ago• Recruiter recently active
Job Location
Remote • 
Argentina • 
Brazil • 
Chile • 
Mexico • 
Colombia • 
Uruguay • 
Visa Sponsorship

Not Available

Remote Work Policy

Remote only

Hires remotely
Everywhere
RelocationAllowed
Skills
Customer Service
Customer Experience
Customer Success
Hiring contact

Kenji Niwa

About the job

We are building FinTech for college students. We are offering credit builder card that helps college students save money and build credit.

We are looking for a customer support manager who is supportive and has hospitality to help our customers.

Firstcard has raised $7.8M from VCs and Angels so far.

Skills and experiences:

  • Strong customer support experience over 2 years for American company at Financial/Tech/ hospitality industry.
  • Native level of English

Responsibilities:
This is second hire for customer support team so you are responsible to improve our customer support manual and our communications.

Salary range
$4- $8 (USD)/hour

Expected location
This is fully-remote position.

About the company

Firstcard company logo

Firstcard

Actively Hiring
Democratizing Credit Building For All1-10 Employees
  • B2C
  • Early Stage
    Startup in initial stages
Learn more about Firstcard image

Funding

AMOUNT RAISED
$7.8M
FUNDED OVER
2 rounds
Rounds
S
$4,800,000
Seed - Sep 2022+1

Founders

Kenji Niwa
CEO • 3 years • 5 years
San Francisco
image
View the team image

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