Sr. Associate - Product Delivery

About Updapt:

Updapt is an ESG Tech Company providing comprehensive SaaS-based ESG (Environmental, Social, and Governance) solutions to address the end-to-end sustainability needs of companies across the globe.

With a Cloud-based easy-to-use platform hosting a variety of ESG data of 750+ ESG factors, the technology platform can support a wide spectrum of ESG analysis, monitoring, and reporting.
Our sustainability platform can digitize a firm’s entire ESG life cycle right from data recording to monitoring including Dashboards and Sustainability Reporting as per various Global Standards such as GRI, CDP, UN SDG, and BRSR.

Why Work with Us:

• Shape up your career in the space of ESG & Sustainability which is in high demand in India and globally.
• Experience and understand the various aspects of SaaS B2B Platform and ESG / Sustainability.
• Part of the Accenture Sustainability Value Accelerator Program.
• Agile work environment promoting Creativity with Friendly Policies, Supportive Leaders!

Job Description:

We are looking for a driven and proficient Sr. Associate - Product Delivery to join our team. The ideal candidate will have responsibility for covering a business area, developing a deep understanding of the ESG solution, and working with clients/stakeholders in developing/implementing solutions using data that provide value to the business.

Responsibilities:

• Oversee client onboarding into a SaaS-based ESG solution, managing kickoff, requirement
• gathering, configuration, coordination with internal teams and clients, data migration, data
• validation, dashboard and report setup, internal user acceptance testing, user onboarding,
• training, and support, while adhering to turnaround times for deployment and providing
• regular status updates to clients and stakeholders with clear communication.
• Contribute to product enhancement, issue resolution, and process improvements based on
• client feedback and internal analysis.
• Support internal training and team development initiatives.
• Assist the Customer Success team in managing post-go-live queries from clients.
• Provide support to the Research & Product team as needed.
• Support the team in delivery and other tasks as required

Requirements:

• Minimum 2-3 years of proven experience in Client/Stakeholder Management and Project
• Management, preferably in consulting or similar environments.
• ESG Content Knowledge, Supply Chain/Value Chain Management, and Enterprise Risk
• Management
• Strong analytical, problem-solving, communication, and interpersonal skills.
• Effective decision-making, negotiating, and influencing abilities.