UpdateAI careers

Our mission is to help customer teams (e.g. Customer Success, Sales) be outstanding at their jobs. We do this by making it super simple to remember exactly what was said and agreed on in calls with their customers. As such, UpdateAI is a founding member of the Zoom Apps marketplace.

UpdateAI has developed the world's leading artificial intelligence model that detects Action Items in live, Zoom conversations

Our full vision is to make it easier for teams to lead consistent customer conversations at scale. To make sure that the entire organization is learning from those conversations and held accountable to them. And to map what the customer says across each one’s unique customer journey.

This drives customer lifetime value and retention, which are the greatest factors of SaaS company profitability.

Update Technologies, Inc. is a global company with its headquarters in New York and Los Angeles. The Product Development team is primarily based out of Argentina.

The company is venture-backed by top Silicon Valley VCs (IdealabX, Antler VC, Trousdale Ventures, Stage Venture Partners, others).

About the company's leadership:

Josh Schachter is Founder & CEO and leads the strategy and day-to-day operations of UpdateAI. Josh spent over 10 years leading product teams for Silicon Valley companies before starting UpdateAI. He is the author of "The Startup Pyramid" (bit.ly/3L1tbOx). Josh spent 5 years at Boston Consulting Group as a General Manager of corporate-backed startups. He also serves as a formal advisor to several startups in his spare time.

Bill T. Gross is the Co-Founder of UpdateAI. He is the Founder & Chairman of Idealab Studio, Southern California's preeminent studio incubator. Bill has launched over 100 startups over the past 25 years, and has personally taken multiple startups all the way to their IPO (Heliogen, Energy Vault). Bill sits on the Board of Trustees at Cal Tech and Pasadena Art Center.