Jobs at Tanium - Page 4

• Product Management Interns will successfully lead a visible, valuable change to the product set. Past project examples include
• Improve an existing capability by understanding use cases, defining improvements, driving execution, and analyzing results.

• Product Management Interns will successfully lead a visible, valuable change to the product set. Past project examples include
• Improve an existing capability by understanding use cases, defining improvements, driving execution, and analyzing results.

• A visualization tool for Tanium’s privileges and roles
• Question prediction for Tanium’s natural language parser

• A visualization tool for Tanium’s privileges and roles
• Question prediction for Tanium’s natural language parser

• Hands-on processing and serving as in-house SME of payroll and tax compliance for Poland and other EMEA countries.
• Monitor, analyze, and interpret employee mobility data to ensure compliance with legal and tax requirements.

• Own the delivery of the product roadmap from ideation to launch in partnership with the engineering teams.
• Collaborate with other Product Managers across the organization to define the strategic short- and long-term technical roadmap of products and identify new opportunities.

• Own the delivery of the product roadmap from ideation to launch in partnership with the engineering teams.
• Collaborate with other Product Managers across the organization to define the strategic short- and long-term technical roadmap of products and identify new opportunities.

• Own the delivery of the product roadmap from ideation to launch in partnership with the engineering teams.
• Collaborate with other Product Managers across the organization to define the strategic short- and long-term technical roadmap of products and identify new opportunities.

• Work closely with our customers to;

Operationalize, administer and maintain the Tanium Platform to solve complex technical issues independently or with the help of teammates
Identify opportunities for our customers to get greater value from the Tanium platform
Consistently and cogently address our customers’ needs through astute verbal and written communication skills
Identify and rapidly assign tier 3 support cases to Technical Account Managers
Conduct daily health-checks on assigned accounts
Work with Technical Account Managers on strategic customer activities
Contribute to and track activity, after action, root cause and daily status reports
Document best practices and Play Book entries
Work closely with CSMs on improving Tanium operational status within key accounts
Provide technical direction to customer IT support staff

• Articulate the value of the Tanium platform to decision makers and expertly manage the complex sales cycle
• Nurture and develop relationships within the assigned territory and/or accounts, presenting to the C-suite the value of the Tanium platform

• Articulate the value of the Tanium platform to decision makers and expertly manage the complex sales cycle
• Nurture and develop relationships within the assigned territory and/or accounts, presenting to the C-suite the value of the Tanium platform

• Ensure successful business outcomes for customers that lead to world-class retention and expansion for Tanium by collaborating with an account team of Sales, Solution Engineers, Domain Architects, and more
• Work with senior team members to understand the unique complexity and segmentation of the custo...

• Solving customer issues by:

Triaging, managing and solving reported customer issues and cases.
Assisting customers with Tanium platform/module upgrades
Working with other Support TAMs (STAMs) to assist with their assigned cases
Able to work flexible shifts and on-call schedules to ensure availability for customer issues

• Assisting customers by:

Triaging inbound support cases
Solving customer support cases
Working with other Support Engineers to assist with their assigned cases
Answering customer questions in the Tanium community site

• Triaging inbound support cases

• Implementation of security detective and preventive controls to be used as part of Tanium Cloud’s Security operations
• Implementation of DevOps security tools that provide detailed security context and recommendations associated with deployed Cloud resources

• Assisting customers by:

Triaging inbound support cases
Solving customer support cases
Working with other Support Engineers to assist with their assigned cases
Answering customer questions in the Tanium community site

• Triaging inbound support cases

• Lead a team of UX designers who collaborate with engineers and product managers to understand user’s needs and behaviors
• Define the user model, interactions and user interface for new and existing Tanium products and features

• Articulate the value of the Tanium platform to decision makers and expertly manage the complex sales cycle
• Nurture and develop relationships within the assigned territory and/or accounts, presenting to the C-suite the value of the Tanium platform

• Integrate existing products with LLM technologies to enhance user experience
• Utilize vector embeddings to build intuitive data navigation

• Schedule highly qualified meetings for your field sales team members using a defined sales methodology and utilizing sales strategies within your territory
• Manage lead generation and follow up activity on inbound leads for your territory