SentiSum careers

Founded in 2016 in London, SentiSum is a VC-backed startup creating a cloud-based software used by global companies like British Airways, Schuh, Nestlé, New Look and multiple undisclosed eCommerce retailers.

We empower companies to be customer-centric using artificial intelligence. Enabling granular customer data analytics at scale.

Our Zendesk integration enables qualitative data from any channel to be analyzed and tagged with highly specific topics. Our simple to use platform provides insights like volume, CPO, sentiment, performance, customer journey mapping and churn signalling.

You can reduce customer support tickets and action cross-functional change with SentiSum.