Jobs at Megaport

• Develop and maintain ongoing understanding of the needs of Sales, Channel Teams, SDRs, Sales Management, Customer Success, Alliances and supporting commercial functions across brands.
• Map critical workflows, identify friction and failure points, validate proposed improvements through user research, and establish a prioritized experience roadmap aligned with commercial objectives.

• Enablement Partnership & Technical Guides: Partner closely with the Global Sales Enablement team to write, design, and maintain clear technical guides for both internal teams (Solutions Architects, Technical Account Managers & Global Sales team) and external audiences.
• Global Solution Architecture Training: Build & deliver technical trainings & workshops...

• As a Software Engineer at Megaport, you'll contribute to the evolution of our core business systems. Your responsibilities will include:

Design, develop, and maintain RESTful APIs for seamless customer integration. Ensure API scalability, security, and adherence to best practices.
Proactively manage and reduce technical debt while optimising system architecture, ensuring stability and performance.
Actively participate in code reviews and knowledge sharing.
Applying and promoting best practices and design patterns within our engineering teams.
Drive the complete lifecycle of small feature development, from initial concept and design through to implementation and successful delivery.
Participate actively in Megaport's agile development process and drive continuous improvement within the engineering team.

• Commercial Support & Business Partnering: Collaborate closely with US sales and the operations teams to provide financial insights, support strategic decision-making, and act as a trusted finance advisor.
• Deal & Pricing: Support the US sales team on deal structures through pricing, discount, pr...

• Leading discovery sessions with stakeholders to capture and document product requirements, ensuring a clear and shared understanding of desired outcomes across the organisation.
• Visualising complex concepts through technical designs, system workflows, user journeys, and business processes to facilitate clear understanding and alignment on business outcomes.

• Improving production reliability and system resilience within an SRE scoped team
• Championing high standards of work and industry best practices

• Evaluation, testing and certification of new network hardware, systems and software
• Design and deploy resilient leaf-spine network fabrics for GPU, AI and high-performance compute infrastructure.

• Develop Internal Developer Tooling: Build high-performance Go-based APIs, microservices, and CLI tools that reduce friction, automate manual processes, and enhance productivity for our engineering teams.
• Engineer Scalable Automation: Design and implement systems that orchestrate workflows between ...

• Develop predictive forecasting models and pipeline analytics frameworks
• Analyze sales productivity, customer behavior, operational efficiency, and revenue trends

• Develop detailed reference architectures and deployment blueprints across connectivity, compute, and storage solutions
• Deliver regular technical training for internal teams and customers to ensure consistent, accurate solution positioning across compute, network and storage.