- Growth StageExpanding market presence
LeadDesk careers
Call center software in the cloud. Based on SaaS model.
Our software is especially good for situations where all or part of the activities are outsourced - providing a platform for both the outsourcer & outsourcee to work on. We have paid a lot of attention to outbound activities of a call center - an area most legacy solutions have overlooked.
Our business model includes software SaaS revenue, and revenue from transactional add-on solutions, e.g., automated Big Data intelligence to customer data bases.
Our software is especially good for situations where all or part of the activities are outsourced - providing a platform for both the outsourcer & outsourcee to work on. We have paid a lot of attention to outbound activities of a call center - an area most legacy solutions have overlooked.
Our business model includes software SaaS revenue, and revenue from transactional add-on solutions, e.g., automated Big Data intelligence to customer data bases.
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Lauri Pukkinen
Co-founder/Head of Sales and Marketing at @LeadDesk
Valuation
$0
Funded over
1 round
Latest round
Series A (Feb 2015)
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