Jobs at Charles

Some quotes by our customers: "Charles allows us to provide a personal concierge shopping experience, answer questions quickly, provide recommendations and convert. It has been an important touchpoint with customers and they appreciate the quick response rate." "Charles is intuitive and easy to use. Our customer service agents caught on quickly and were able to create value for our customers on day 1." "We [...] see two major benefits. New Customers are heavily using this channel to ask questions pre-purchase. Existing customers who have interacted through Charles in the past are more likely to become loyal customers and purchase again." "We are replacing a lot of confusing emails with customers with the chat connection from Charles. We are much closer to our customers, which of course builds trust and leads to purchasing decisions."