Flowcart careers

Flowcart is a WhatsApp-first commerce platform that helps B2C brands acquire more customers, convert faster with in-chat product catalog and one-tap checkout, and retain them through gamified broadcasts, automated recoveries, loyalty, and rewards. Beyond campaigns, Flowcart powers end-to-end journeys: lead capture, segmented flows, cart recovery, COD verification, order tracking, support handoff, and revenue analytics—directly inside WhatsApp.

It plugs into your stack out of the box: storefronts (Shopify, WooCommerce, Magento, WordPress), ERPs (Odoo, SAP, ERPNext & more), and CRMs (HubSpot, Zoho, and more), with APIs and webhooks for custom workflows.

We also enable in-chat payments via leading providers like Peach Payments, Paystack, M-Pesa, Razorpay, Stripe, and others so customers can browse, pay, and reorder without leaving the conversation.

Key Features
- In-chat catalog & one-tap checkout: Browse, apply coupons, and pay without leaving WhatsApp.
- Payments inside WhatsApp: Integrates with leading gateways (Peach, Paystack, M-Pesa, Razorpay, Stripe, etc.) so customers pay and get confirmations right inside WhatsApp.
- Cart recovery: Auto-nudge abandoners with dynamic product inserts, timers, and targeted incentives.
- Click-to-WhatsApp (CTWA): Turn ads, QR codes, and links into high-intent chats with prefilled messages + full UTM capture; AI Flows guide carts to payment to confirmation in the same conversation.
- Broadcasts & AI segmentation: Auto-segment by behavior (first-time, high-LTV, lapsing) to trigger promos, price drops, and back-in-stock alerts.
- AI-powered WhatsApp Flows: No-code journeys for lead capture, COD verification, order tracking, reorders, and post-purchase care.
- AI recommendations: Personalised bundles/upsells tuned to behavior, inventory, and margin rules to lift AOV.
- Loyalty & rewards: Points, tiers, and vouchers redeemable in-chat; auto-issued on milestones to drive retention.