Fiko careers

Fiko is a next-generation CEP (Conversational Engagement Platform) that empowers businesses to automate, manage, and personalize their customer conversations across Instagram, Telegram, WhatsApp, and web. Unlike traditional CRMs that focus on static records, Fiko is built around real-time, dynamic messaging—where engagement, not just storage, drives business value.

We’re solving a major gap in the market: today’s businesses manage conversations across multiple disconnected tools and teams, leading to lost leads, broken customer experiences, and operational inefficiencies. Fiko unifies these into one smart AI-driven system—powered by multilingual NLP, automated workflows, and human-in-the-loop fallback when needed.

With Fiko, teams can:
- Respond instantly with intelligent automation
- Route conversations to sales or support with precision
- Track engagement metrics across all channels
- Scale global communication without increasing headcount

We're currently finalizing our MVP and preparing for public beta. Whether you're a fast-growing startup, agency, or e-commerce brand, Fiko is here to help you convert conversations into real customer relationships.