Jobs at EliseAI

• High-Volume Account Management: Proactively manage a large portfolio of accounts, balancing automation and personal engagement to drive adoption, retention, and satisfaction.
• Leverage Customer Success Tools: Use platforms such as PlanHat, Salesforce, Zendesk, and Gong to monitor customer health, automate workflows, and track success metrics. Hands-on experience with at least one of these tools is required.

• Guide and manage large and complicated pilot processes with new enterprise-level accounts
• Work cross functionally with Implementation, Customer Success, Engineering, and Product teams to lead the execution of pilots from start to finish

• Own all results from the marketing department, ensuring accountability for the effectiveness and efficiency of marketing initiatives and their impact on the company's overall objectives.
• Craft, articulate, and execute a marketing strategy that aligns with the company’s growth objectives and enhances its position in the market.

• Collaborate with the SVP of Strategy to identify, develop, and implement new strategic initiatives aligned with company objectives.
• Conduct comprehensive market research and competitive analysis to inform strategic decision-making.

• Collaborate with the SVP of Strategy to identify, develop, and implement new strategic initiatives aligned with company objectives.
• Conduct comprehensive market research and competitive analysis to inform strategic decision-making.

• Develop and execute a marketing strategy focused on acquiring new business and driving growth in existing accounts.
• Establish and maintain reporting mechanisms to track all marketing activities, ensuring data-driven insights are available for strategic adjustments and performance improvements

• Collaborate closely with key stakeholders across the company to ensure revenue retention and growth within our customer base.
• Engage directly with customers to deeply understand their challenges and goals, facilitating successful implementation of EliseAI across their real estate portfolios.

• Lead cross-functional collaboration with Implementation, Customer Success, Engineering, and Product teams to drive pilot execution from planning through to delivery and evaluation.
• Develop, implement, and monitor comprehensive project plans, ensuring all key deliverables are met while providing transparent updates on challenges, risks, and project status.

• The role involves building and maintaining high-quality data solutions and large-scale data pipelines that process vast amounts of data
• Optimize data flow and collection for cross-functional teams

• Contribute rapidly to our core software platform that automates the leasing process and helps our customers operate their apartment communities more efficiently.
• Develop and own new features that increase value for our customers.

• Contribute rapidly to our core software platform that automates the leasing process and helps our customers operate their apartment communities more efficiently.
• Develop and own new features that increase value for our customers.

• Deeply understand our systems, customers, and how they work best together

Become a subject matter expert in our portfolio of products
Understand how our integrations operate and the systems we work with
Partner closely with the Client Success Team and our clients to better understand their businesses and the impact issues have of their daily operations

• Become an expert in EliseAI’s products - with a heavy focus on user workflows, integrations and how our products work together.
• Understand our customer’s business needs and goals, effectively communicate the AI’s value ensuring successful adoption and utilization of our products.

• Research and identify potential strategic partners that align with EliseAI’s business objectives.
• Support the development and implementation of partnership strategies to drive growth, enhance products, and expand market reach.

• Deeply understand our systems, customers, and how they work best together

How we onboard clients and translate their preferences into our system’s settings.
How our integrations work with client email, calendar, CRM, and property management systems.
How our clients’ businesses work and how issues they report impact their operations.

• Collaborate with the CEO and other executive leaders to define long-term strategic goals and develop clear operational plans to achieve them.
• Manage and prioritize key projects and initiatives, aligning resources and timelines across departments.

• Identify, evaluate, and execute strategic partnership opportunities aligned with EliseAI’s business objectives.
• Develop and implement partnership strategies to drive growth, enhance products, and expand market reach.

• Own and be held accountable for the success of the Enterprise housing segment
• Lead a team of sales professionals, mentoring and developing their sales skills in line with a "challenger sales" methodology

• Planning and supporting industry, hosted, and client events from start to finish according to requirements, target audience, and objectives.
• Overseeing the setup and management of events both onsite and remotely, ensuring all logistical elements are executed flawlessly.

• Review and approve contracts in collaboration with our Account Executives and legal team, validating compliance with rate card and corporate policy, creating alignment with customers, and ensuring that pricing and conditions are correctly reflected in an executable contract.
• Complete “booking process” following contract signing, ensuring that contract terms are properl...