Jobs at Check

• Run at complex problems across our platform, designing and building products that translate complex payroll infrastructure into intuitive tools for operators and partners.
• Own projects end-to-end, from identifying the problem and shaping the solution through design, implementation, rollout, and iteration based on real-world usage.

• Lead end-to-end problem-solving, from conception to implementation, often stepping out of your lane and partnering with new perspectives to land innovative solutions.
• Build prototypes for creative solutions to the problems you’re solving.

• Earn the trust of our Partners and build in-depth relationships by maintaining a complete understanding of their business goals and objectives across various stakeholders
• Consult on our Partners’ payroll business by investigating the root cause of blockers, outlining and selling Partners on the appropriate strategies to unblock inefficiencies and revenue, and creating strategic execution plans while acting as a trusted advisor to ensure every Partner is leveraging the full value of Check

• Implementation & Integration:

Act as the bridge between sales and partners' engineering teams, ensuring smooth technical handoff.
Write code alongside partner engineering teams to accelerate integrations, debug complex issues, and demonstrate best practices.
Architect robust, scalable integration patterns for partners building on Check's platform.
Provide high-level implementation plans and estimate time to market.
Offer structured feedback to internal product and engineering teams based on partner experiences.
Assist partners in architecting, troubleshooting, and optimizing their integrations.

• Own and execute company reviews, payroll monitoring, and related processes with precision and clear communication across teams, partners, and customers.
• Analyze data to spot and act on emerging risk signals for companies and payrolls.

• Own Check’s financial model including both revenue and cost drivers
• Support annual and quarterly financial planning and target-setting processes

• Take ownership of a defined set of jurisdictions with support from senior teammates - account prep ahead of filing, original filings, and monitoring failed and late payments - building toward independently handling late originals and amendments as you grow into the role.
• File and pay under established workflows to learn the system firsthand, and learn how filing sp...

• Provide hands-on partner support. Regularly manage and resolve support tickets, respond directly to partner inquiries, and investigate payroll, tax, and technical issues with a high degree of accuracy and attention to compliance.
• Own complex partner and enterprise escalations. Investigate high-impact payroll, tax, and tech...

• Own jurisdictions end to end - account prep ahead of filing, original filings, monitoring failed and late payments, and late originals and amendments when things break. You'll get full visibility into the system and where the patterns that drive account maintenance live.
• File, pay, amend, and refile to exercise the system yourself, and proactively update filing spe...

• Investigate payroll and payroll tax discrepancies to identify root cause and determine the full scope of impact across employees, pay periods, quarters, and jurisdictions.
• Correct historical payroll records, including wages, taxes, benefits, deductions, exemptions, and work locations, and verify the accuracy of the corrected results.

• Own the end-to-end design of major enhancements within Check's products, from problem framing through shipped experience
• Solve complex payroll problems through deep research and design thinking, shaping everything from interaction models to product architecture

• Jump in quickly to triage and resolve complex partner escalations across payroll, tax, compliance, and money movement, bringing clarity to ambiguity and acting as a trusted subject matter expert.
• Monitor partner Slack channels and respond with urgency, ownership, and a bias for clarity and resolution.

• Own high-priority, cross-functional initiatives end-to-end — from scoping and analysis through execution and measurement
• Work directly with leaders across Check to define and prioritize the most critical strategic questions facing the business

• Provide exceptional partner support. You'll manage a high volume of partner requests, primarily through written communication. You'll balance urgency and responsiveness with thoughtful and thorough investigation, while independently driving complex issues toward resolution and consistently meeting or exceeding SLAs.

• Provide exceptional partner support. You'll manage a high volume of partner requests, primarily through written communication, balancing urgency with thoughtful investigation while consistently meeting or exceeding SLAs.
• Investigate complex payroll problems. You'll dive deep into payroll and tax questions, break i...

• Define and prioritize projects that make our payroll infrastructure more powerful and more resilient as we scale
• Lead product execution with a bold, opinionated approach, pushing the boundaries of payroll solutions while addressing customer challenges with urgency

• Scale systems that power payroll calculations, tax payments, and filings as volume and complexity increase.
• Design services that move and reconcile money across parties, while making results clear and traceable for partners.

• Own a defined set of federal, state, and local tax agencies end-to-end, including notice resolution, correspondence, corrections, and ongoing compliance across your portfolio
• Be the direct point of contact with agencies: picking up the phone, navigating agency processes, and following through until issues are fully resolved

• Own and be the primary point of contact for a portfolio of dozens of growing startup partners, serving as their day-to-day advocate and executional partner inside Check
• Earn the trust of our Partners and build in-depth relationships by maintaining a complete understanding of their business goals and objectives across various stakeholders