Human Resources Manager

Human Resources Manager - Bold & Beyond
Location: Bangalore (with teams in Mumbai and Hyderabad) ·
Experience: 8–10 years in HR / People & Culture ·
Agency experience: Mandatory

About Bold & Beyond
Bold & Beyond is a unified brand communications house, founded in 2023 and headquartered in Bangalore, with teams in Mumbai and Hyderabad. We bring PR, branding, websites, influencer marketing, video and ad films, and social media under one roof, so a brand's story is built and told as one.

We work across hospitality, travel & tourism, lifestyle, technology and education. We are 60+ people today and growing fast. Our work is only as good as the people doing it, which is why this role matters.

The role
You will own the people function at Bold & Beyond, end to end. This is not an HR admin role. You will build the systems, culture and talent engine that let a growing communications house attract, keep and grow strong people.

You will work directly with the founders and department leads across PR, branding, digital, content and production, and across all three offices. You will run the function hands-on today and build it to scale as the team grows.

What you'll own

1. Talent acquisition
• Build hiring pipelines for agency roles: PR, brand strategy, design, digital, content, influencer and production talent, from interns to senior leads.
• Set up a structured hiring process: role scorecards, interview loops, assessments and offer approvals.
• Build a bench of senior talent so key roles are not left open for months.
• Own onboarding so every new joiner is productive and aligned within their first 30 days.

2. Retention, growth and careers
• Define career paths and role levels across departments, from executive to director.
• Design retention plans for high performers and critical roles, including internal moves and promotions.
• Run exit interviews, find the patterns behind attrition and act on them.
• Partner with leads on L&D, mentoring and upskilling, including agency craft skills and client-handling.

3. Performance management
• Run the goal-setting (KRA/KPI), feedback and appraisal cycle, on time and fairly.
• Coach managers to give clear feedback and handle underperformance early.
• Link performance outcomes to increments, promotions and rewards.

4. Culture, engagement and internal communication
• Shape a culture of ownership, quality and pace across Bangalore, Mumbai and Hyderabad.
• Run recognition, wellbeing and team engagement programs that people actually value.
• Run regular pulse checks, listen to the team and act on what you hear.
• Own internal communication on policies, changes and company news.

5. HR operations, policy and compliance
• Own HR policies and the employee handbook, in line with Indian labour laws (Shops &Establishments, PF, ESI, gratuity, POSH and others).
• Run the HRMS (Zoho People and Zoho Payroll): employee records, leave, attendance, documents and workflows.
• Manage payroll inputs, compensation benchmarking and benefits with the Finance team.
• Own the POSH committee, grievance handling and disciplinary processes.
• Build processes that scale with the team without adding paperwork.

6. People data and employer brand
• Track and report attrition, time-to-hire, engagement, performance and cost-per-hire to the leadership every month.
• Use the data to flag risks early and recommend action.
• Own Bold &Beyond's employer brand on LinkedIn and careers channels, with our in-house content team.

Who we're looking for

Must-haves

• 8–10 years of experience in HR or People &Culture.
• Agency experience is mandatory: you have run or led HR inside a PR, advertising, marketing, digital or creative agency, and you understand how agency teams, client pressure and billable work affect people.
• Experience owning the HR function end to end, not only one part of it.
• Strong working knowledge of Indian labour laws and statutory compliance, including POSH.
• Hands-on experience with an HRMS and payroll system.
• A track record of reducing attrition or improving engagement, with numbers to show for it.
• You understand what Gen Z and millennial talent expect from work, and can hold them to a high standard.
• Clear, direct communicator who can earn the trust of both the founders and the team.

Good to have
• Experience scaling a team through rapid growth, ideally across more than one city.
• Experience designing career frameworks, levelling and compensation bands.
• Experience running employer branding on LinkedIn.

Why this role
• You will build the people function of a fast-growing brand communications house, not maintain someone else's.
• You will work directly with the founders, with a real say in how the company grows.
• Your work will be visible: in who we hire, who stays and how the team works every day.

How to apply: Send your CV and a short note on one people initiative you built at an agency and what it changed, to [email protected].