Field Service Engineer

Knaq builds IoT monitoring hardware for elevators, escalators, and conveyance systems. Our devices run at airports, hospitals, transit systems, and universities, including Newark Liberty, LaGuardia, PATH, Metro-North, NYU Langone, and NYC DEP.

What You'll Do

• Install and wire our monitoring devices in elevator machine rooms and on car tops across the NYC metro and United States

• Verify communication, provision devices, and bring sites live

• Train building engineers and other technicians on the installation process

• Be a customer point-of-contact by answering questions, troubleshooting offline devices, coordinating return visits

• This is a hands-on field role. Roughly two thirds of the week is physical installation work, including nights and early mornings when a building requires it

What We're Looking For

• 5+ years in building automation or controls: BAS/controls commissioning, HVAC controls field service, or industrial controls. Engineering degree or equivalent field experience

• Can commission a controller end to end: interpret a sequence of operations, configure points, verify signals, and document what you did

• Fluent with discrete I/O and dry contacts: you can look at an unfamiliar controller, work out which signals mean what, and wire to them correctly

• Can read panel schematics and wiring diagrams, and terminate cleanly

• Comfortable working in machine rooms, pits, and on car tops, and working safely around live equipment

• Can hold a conversation with a building engineer or a facilities director and have them trust you

• Able to get to sites across the five boroughs and New Jersey

• Able to pass the background checks required for airport and hospital credentialing

Nice to Have

• Elevator or escalator experience of any kind

• BACnet, Modbus, or PLC exposure

• Prior airport, hospital, or transit site work

• OSHA 30, SST card, or manufacturer controls certifications

What We Offer

• $110,000–$135,000 depending on experience

• Health, dental, 401(k)

• Growth opportunity at a fast-growing company

Apply: [email protected]