Customer Success & Operations Intern

Role Overview

We are looking for a Project Coordinator Intern who will support the Project Management team in coordinating day-to-day project activities, tracking deliverables, maintaining project documentation, and ensuring timely follow-ups with internal teams. This role is ideal for someone who is organized, proactive, detail-oriented, and interested in building a career in Project Management and Operations.

Key Responsibilities

Assist Project Managers in planning, coordinating, and tracking ongoing projects.

Maintain project trackers, task lists, timelines, and status updates.

Coordinate with internal teams such as Product, Technology, QA, Design, Customer Success, and Operations.

Follow up with team members on pending tasks and project deliverables.

Prepare meeting agendas, MOMs, action items, and follow-up trackers.

Maintain accurate project-related documentation and reports.

Monitor project timelines and highlight delays or dependencies to the Project Manager.

Assist in preparing daily/weekly project status reports.

Coordinate project meetings and ensure action items are followed up.

Support the team in identifying task dependencies, risks, and bottlenecks.

Ensure project information and updates are properly communicated to relevant stakeholders.

Assist with any other project coordination and operational activities assigned by the Project Manager.