Sr. Community & Events Coordinator

About Community

The 3X4 Community (my.3x4genetics.com) is an award-winning, first-of-its-kind practitioner platform launched in 2021. It connects over 7,000 practitioners worldwide, including dietitians, functional medicine physicians, nutritionists, naturopaths, and integrative health providers who are committed to mastering nutrigenomics and integrating genetic testing into their clinical practice.
The community serves as the hub of 3X4’s practitioner ecosystem: a space for ongoing education, clinical mentorship, peer learning, practice-building resources, and connection with internationally recognized experts in functional medicine and nutrition. It is not simply a forum it is the living expression of 3X4’s commitment to building the most skilled and connected practitioner network in the field.

About This Role

We are seeking a Community & Events Manager to own and grow the 3X4 practitioner community experience. This role reports to the Chief of Staff and sits at the intersection of clinical knowledge, community strategy, content, and event management. You will be responsible for the day-to-day management, development, and growth of our practitioner community platform, as well as the planning and execution of community events - both virtual and in-person.
What makes this role unique is the requirement for genuine clinical credibility. Our community members are trained healthcare practitioners - dietitians, functional medicine doctors, nutritionists, and integrative health providers. To earn their trust, support their practice needs, and facilitate meaningful clinical dialogue, the person in this role must speak their language. A background in clinical practice or a licensed healthcare discipline is a preference.
If you are a clinically trained professional who is passionate about community, education, and the future of personalized medicine, and you want to move out of direct clinical practice into a role where your expertise shapes the experience of thousands of practitioners worldwide - this is that role.

Key Responsibilities
Note: Responsibilities may evolve as the company grows and business needs change.

Community Platform Management & Development
• Serve as the primary owner and administrator of the 3X4 practitioner community platform (my.3x4genetics.com), overseeing day-to-day operations, member experience, and platform health.
• Manage community spaces, content organization, member permissions, and platform settings to ensure an intuitive and engaging experience for practitioners at all levels.
• Identify and implement platform improvements, new features, and structural enhancements that better serve the practitioner community’s evolving needs.
• Monitor community activity, engagement trends, and member feedback, using data to inform decisions about content, programming, and platform development.
(Candice to confirm specific platform tools, integrations, development priorities. (App development, LMS integration. Kaiabi/Circle etc.)
Community Engagement & Member Experience
• Foster an active, welcoming, and clinically rich community environment where practitioners feel supported, inspired, and connected to peers and experts.
• Facilitate discussions, respond to member questions, and surface relevant resources to support practitioners in integrating the 3X4 Blueprint into their clinical practice.
• Develop and execute engagement strategies to increase member participation, retention, and a sense of belonging within the community.
• Identify and celebrate community members who are making meaningful contributions — elevating clinical wins, practice successes, and peer mentorship moments.

Clinical Content & Educational Programming
• Leverage your clinical background to curate, develop, and moderate content that is scientifically credible, clinically relevant, and accessible to practitioners across disciplines and experience levels.
• Collaborate with the Head of Education and clinical team to develop community programming aligned with 3X4’s nutrigenomic curriculum and practitioner development goals.
• Facilitate or co-facilitate clinical discussions, case study reviews, and educational threads that deepen practitioner understanding of genetic testing and interpretation.

Events Management Virtual & In-Person
• Plan, coordinate, and execute community events including webinars, live Q&A sessions, expert speaker series, workshops, and practitioner networking events.
• Manage all logistical aspects of virtual events: platform setup, registration, speaker coordination, promotion, live facilitation, recording, and post-event follow-up.
• Lead planning and execution of in-person events including community meetups, practitioner summits, conference presence, and brand activations managing timelines, vendors, venues, and on-site coordination.
• Partner with marketing to promote events across community channels, email, and social media, ensuring strong attendance and member participation.

Practitioner Onboarding & Retention
• Own the practitioner onboarding journey within the community, ensuring new members are welcomed, oriented, and quickly connected to the resources most relevant to their practice.
• Develop and refine onboarding pathways, welcome sequences, and introductory programming that reduce time-to-engagement for new community members.

Cross-Functional Collaboration
• Work closely with the Education, Marketing, Clinical, and Product teams to align community programming with broader company initiatives, product launches, and educational campaigns.
• Serve as the voice of the practitioner community internally surfacing member feedback, clinical questions, and practice needs to inform product and education decisions.
Collaborate with marketing on community-facing communications, newsletters, announcements, and event promotions.

Reporting & Community Health Metrics
• Track and report on key community metrics including membership growth, engagement rates, event attendance, content performance, and member satisfaction.
• Use data to continuously evaluate and improve the community experience, presenting insights and recommendations to the Head of Education on a regular basis.

Skills & Qualifications

• Clinical Background (Required): A licensed or credentialed clinical background is required for this role. Qualified disciplines include registered dietitian (RD/RDN), functional medicine practitioner, naturopathic doctor (ND), integrative health provider, clinical nutritionist, or a comparable clinical healthcare credential. Direct patient care experience is strongly preferred.
• Nutrigenomics Interest: Genuine interest in nutrigenomics, personalized medicine, and the application of genetic testing in clinical practice. Existing familiarity with the 3X4 Blueprint or comparable genetic testing platforms is a strong advantage.
• Community Management Experience: Demonstrated experience managing an online community, membership platform, or practitioner network. Familiarity with community platforms (e.g., Circle, Kajabi, Mighty Networks, or similar) is preferred.
• Event Planning & Execution: Proven ability to plan and execute both virtual and in-person events, including webinar facilitation, speaker coordination, logistics management, and post-event follow-up.
• Communication & Facilitation: Exceptional written and verbal communication skills. Comfortable facilitating clinical discussions, moderating group conversations, and presenting to an audience of credentialed healthcare professionals.
• Content Acumen: Ability to curate, develop, and evaluate content that is clinically credible, educationally sound, and engaging for a practitioner audience. Experience with content calendars and community programming is a plus.
• Analytical Thinking: Comfortable working with community and event data, interpreting engagement metrics, and using insights to drive decisions and improvements.
• Self-Direction & Organization: Strong project management skills with the ability to manage multiple concurrent priorities, community operations, events, and content, with minimal oversight.
• Collaboration: A team player who works well cross-functionally and can represent the practitioner community’s needs effectively to internal stakeholders.
• Education: Bachelor’s degree or higher in a clinical health discipline, nutrition, dietetics, or a related field required. Advanced clinical credentials or certifications in functional medicine or nutrigenomics are a strong plus.
• Must Have: Be coachable, dependable, clinically credible, and deeply committed to the practitioner community you serve.

Compensation and Benefits

• Compensation Range: $105,000 - $13,000 (dependent on experience) plus commission structure.
• Benefits: Health, dental, vision, and life insurance. 75% of premiums covered by 3X4 Genetics.
• Paid Time Off + Holidays
• Stock Options: Eligible for stock option discussion after one year, based on performance.
• Sick Time in accordance with applicable laws
• HSA