Sales Development Representative

SDR
Location: Pune, Maharashtra (In-office)
Work Hours: US Shift (6:00 PM – 3:00 AM IST)

About ZenTrades
ZenTrades is a product startup focused on building AI-powered SaaS solutions for the Field Service Management industry.
Our platform combines CRM, ERP, and Generative AI capabilities to help businesses across trades such as HVAC, plumbing, electrical, and other field services streamline their operations, improve customer experiences, and grow their businesses.
ZenTrades is headquartered in Seattle, US, with its engineering and operations team based in Pune, Maharashtra. Our founding team includes engineers and entrepreneurs with experience from institutions such as UW–Madison and UC Berkeley, as well as experience building and implementing products for Fortune 500 companies.
If you enjoy talking to customers, building relationships, handling objections, and creating opportunities from scratch, we’d love to hear from you.

Role Overview
We’re looking for a Sr. SDR to drive outbound pipeline generation and create qualified opportunities for our sales team.
This is a high-ownership role where you’ll be responsible for prospecting, engaging decision-makers, understanding their business challenges, and generating qualified meetings for Account Executives.
You’ll work closely with the Sales and Marketing teams to improve outreach strategies, messaging, and overall pipeline generation.

What You’ll Do
Own outbound prospecting through cold calls, emails, and LinkedIn.
Identify and engage potential customers across the US market.
Qualify prospects and understand their business needs and pain points.
Book qualified meetings for Account Executives.
Build and optimize prospecting sequences and messaging.
Handle objections and effectively communicate ZenTrades AI’s value proposition.
Maintain accurate prospect and activity data in the CRM.
Track key outbound metrics and consistently work toward pipeline targets.
Collaborate with Sales and Marketing teams to improve lead generation and conversion.
Share market feedback and prospect insights to help improve our sales approach.

What We’re Looking For
1–2+ years of experience in SaaS Sales Development, Business Development, Inside Sales, or a similar outbound sales role.
Experience with cold calling and outbound prospecting.
Strong verbal and written communication skills.
Ability to handle objections and engage confidently with prospects.
Comfortable working with US-based customers and in a US shift.
Experience using CRM and sales engagement tools such as HubSpot, Salesforce, Apollo, Outreach, or Salesloft is a plus.
Strong ownership, persistence, and a target-oriented mindset.
Comfortable working in a fast-paced startup environment.
Willingness to work from our Pune office.

Why Join ZenTrades AI?
Work closely with a growing AI-first SaaS company.
Get hands-on exposure to US B2B sales and outbound prospecting.
Work directly with experienced Sales and Revenue leaders.
Opportunity to take ownership of pipeline generation and grow into larger sales responsibilities.
Be part of a team building AI products for a large and evolving field-service industry.