Account Executive

About BotSpace
BotSpace builds AI agents for e-commerce brands to help drive sales and automate customer support across web, WhatsApp, Instagram, and other customer channels. We work with fast-growing e-commerce brands and are building an AI-native platform for sales, support, and customer engagement.

About the Role
We are looking for an Account Executive to own opportunities from demo to close. You will receive a strong pipeline from our BD team, partnerships, outbound campaigns, marketing, and founder-led initiatives. Your primary responsibility will be to run great demos, understand the customer's requirements, follow up consistently, and convert qualified opportunities into paying customers. While a significant portion of your pipeline will be generated for you, we also expect you to be proactive in generating your own opportunities through targeted outreach, referrals, networking, and re-engaging older prospects. This is a hands-on sales role with direct ownership of revenue.

What You'll Do

• Conduct product demos with e-commerce brands
• Understand the customer's business, existing tools, pain points, and requirements
• Position BotSpace's AI agents and platform based on the customer's use cases
• Own opportunities from the first demo through negotiation and closing
• Follow up consistently and move deals through the sales pipeline
• Handle objections, pricing discussions and negotiations
• Maintain accurate deal stages, next steps, and notes in the CRM
• Re-engage stalled and older opportunities
• Generate a portion of your own sales pipeline through prospecting and relationships
• Work closely with the BD and partnerships teams to improve lead quality and messaging
• Coordinate smooth handovers to the onboarding and customer success teams after closing
• Share customer feedback and market insights with the product and leadership teams
• Continuously improve our demos, sales pitch, objection handling, and closing process

What We're Looking For

• 1-3 years of B2B SaaS sales experience, preferably as an Account Executive
• Proven experience conducting demos and closing customers
• Strong discovery, communication, negotiation, and follow-up skills
• Strong ownership of pipeline and revenue targets
• Comfortable speaking with founders, e-commerce operators, CX leaders, and marketing teams
• Ability to understand a technical product and explain it clearly
• Strong CRM and pipeline management discipline
• Self-driven and willing to create opportunities instead of relying entirely on inbound leads

A Major Plus
Experience working as an Account Executive or salesperson at a Shopify-focused app, SaaS company, or e-commerce technology company will be a major advantage. You should ideally already understand the Shopify ecosystem, D2C brands, Shopify agencies, common e-commerce tools, and how merchants evaluate and purchase SaaS products. Experience selling products in areas such as AI, customer support, helpdesk, conversational commerce, marketing automation, retention, or customer experience is also a strong plus.

How Success Will Be Measured
Your primary goal is to convert qualified opportunities into revenue. You will be measured on:

• New MRR / ARR closed
• Demo-to-paid conversion rate
• Number of customers closed
• Sales cycle length
• Pipeline and follow-up discipline
• Self-generated pipeline and revenue
• Overall achievement against sales targets

Why Join BotSpace
You will be joining at a stage where the company already has multiple channels generating demos and opportunities, and we are now building a stronger sales closing engine. You will work closely with the founders and have significant ownership over how BotSpace sells. You will also play an important role in building the sales playbook, improving our demo and closing process, and helping us scale revenue.

If you enjoy understanding businesses, running great demos, following opportunities relentlessly, and closing deals, we'd love to hear from you.