Site Reliability Engineer

Design and develop systems and processes that enable highly available and scalable systems. Design, build, and deliver software to dramatically improve the availability, scalability, latency, and efficiency of services. Achieve breakthroughs in systems throughput by identifying and eliminating bottlenecks. Champion best practices by actively collaborating with other teams in a culture that values technical design review. Collaborate with other Engineers to build better software by focusing on performance, self-healing systems, configuration as code, defensive programming, and application security. Participate in periodic on-call duties with a focus on resolving issues quickly once discovered, preventing recurrences, and minimizing alert fatigue. Work closely with product-facing Engineers to ship impactful code. Perform quantitative analysis to understand and scale systems and manage the cross-functional efforts to resolve scalability issues. Produce and advocate for preventative, upstream solutions with internal stakeholders and external vendors and dependencies. Support informed, data-driven decision-making in a fast-paced environment with competing priorities. Promote Site Reliability best practices across the Engineering organization. Telecommuting permitted 2 days per week. Multiple positions. Full-time. EEO/fully supports affirmative action practices. To apply, visit https://careers.klaviyo.com/en/ & search Job Title.

Minimum Requirements (education and years of experience): Master’s degree in Computer Science, Computer Engineering, Software Engineering, Electrical Engineering, or a related field and 24 months of experience in an engineering occupation.

Requires 24 months of experience in each of the following:

Designing and developing features for the Continuous Integration / Continuous Deployment (CI/CD) pipeline to enhance deployment strategies and developer productivity;

Python, Java, and Groovy;

Docker or Kubernetes;

EmberJS, New Relic, and SumoLogic;

AWS services including AWS Step Functions and AWS EC2;

Troubleshooting deployment failures and supporting systems during AWS outages;

Managing database migrations for multiple services and ensuring compliance with data security standards;

Maintaining CI/CD pipelines for microservices and optimizing deployment efficiency; and

Networking concepts.