GenAI Ops Solution Architect

Position Description

CGI is looking for a Senior GenAI / Agentic AI Engineer to support the migration of an enterprise Knowledge Search/RAG platform from Microsoft Semantic Kernel to Microsoft Agent Framework.

The platform is a containerized enterprise RAG solution built using Python/Django, Azure AI Services, and OpenShift. The engineer will be responsible for refactoring the existing Semantic Kernel orchestration layer—including plugins, planners, function calling, prompt templates, memory, and chat history—to the Microsoft Agent Framework agents/workflows model.

The role requires strong hands on engineering experience, as migration must preserve existing APIs, security/RBAC, retrieval behavior, citations, and overall RAG quality.

This role must be filled on the client site 5 days/week in one of the following locations: Strongsville, OH, Pittsburgh, PA, or Dallas TX.

Future duties and responsibilities

• Lead/support migration from Semantic Kernel to Microsoft Agent Framework
• Refactor SK Native Plugins, planners, function calling, prompts, memory, and chat history into Agent Framework agents and workflows.
• Develop and enhance the orchestration layer using Python and Django.
• Maintain existing API contracts, RBAC, permissions, and application integrations.
• Integrate with Azure AI Search and Azure OpenAI for hybrid retrieval, semantic ranking, inference, and embeddings.
• Preserve existing RAG retrieval, reranking, prompt assembly, and citation functionality.
• Implement tool and connector integrations using Model Context Protocol (MCP)
• Implement observability using OpenTelemetry and Arize Phoenix.
• Perform RAG/agent evaluation and regression validation to ensure functional and quality parity after migration.
• Participate in GitHub based CI/CD, code reviews, DevSecOps, and vulnerability remediation.

Required Qualifications To Be Successful In This Role

• 8+ years of experience in software engineering, application development, or AI/platform engineering.
• 4+ years of hands on experience developing enterprise applications using Python, with strong experience in Django based frameworks and APIs.
• 3+ years of experience designing and implementing Generative AI, RAG, and enterprise AI solutions.
• Hands on experience with Microsoft Semantic Kernel, including plugins, planners/agents, function calling, prompt templates, memory, and chat history.
• Hands on experience with Microsoft Agent Framework, including development of agents, workflows, tool integrations, and orchestration patterns.
• Strong experience migrating or refactoring Semantic Kernel based solutions to Microsoft Agent Framework or equivalent agentic architectures.
• Strong experience with Azure AI Services, including Azure AI Search, Azure OpenAI, embeddings, hybrid retrieval, semantic ranking, and RAG implementation.
• Experience implementing Model Context Protocol (MCP) for AI agent tool and connector integrations.
• Experience deploying containerized Python/AI applications using Docker and OpenShift/OCP.
• Experience with AI/RAG observability and evaluation frameworks, including OpenTelemetry and Arize Phoenix or similar tools.
• Experience with GitHub based CI/CD, DevSecOps practices, code reviews, and vulnerability remediation.
• Working knowledge of Redis Enterprise and Azure API Management (APIM) is preferred.

#DICE

Other Information:

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $89,600.00 $198,400.00.

CGI's benefits are offered to eligible professionals on their first day of employment to include:

• Competitive compensation
• Comprehensive insurance options
• Matching contributions through the 401(k) plan and the share purchase plan
• Paid time off for vacation, holidays, and sick time
• Paid parental leave
• Learning opportunities and tuition assistance
• Wellness and Well being programs

Your future duties and responsibilities

Required Qualifications To Be Successful In This Role

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.

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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

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