Lead Salesforce Developer

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

As a Lead Salesforce Developer within the Business Technology and Transformation (BTT) team, you will be a technical cornerstone in delivering innovative solutions on the Salesforce platform. You won’t just write code; you will collaborate with architects, admins, and engineering managers to scale an ecosystem that supports Toast’s ambitious global growth. We are looking for a "bar-raiser" who thrives on technical excellence and mentorship.

A day in the life (Responsibilities)

• Technical Leadership: Drive the development of high-performance Salesforce solutions, Salesforce CPQ, spanning Apex (Triggers, Async, Patterns), LWC, and complex integrations (REST/SOAP).
• Architectural Stewardship: Ensure all solutions adhere to best practices regarding the Salesforce Data Model, Security, Sharing, and Visibility.
• Mentorship & Quality: Act as a technical mentor to junior and mid-level developers. You will own the code review process, fostering a culture of high-quality, maintainable code and "review etiquette."
• Release Excellence: Oversee the end-to-end deployment lifecycle, including GitHub PR processes, merge conflict resolution, and CI/CD best practices.
• Strategic Planning: Partner with leadership to provide accurate story sizing and project estimates within a SCRUM framework. You are expected to proactively identify blockers and escalate risks before they impact delivery.
• Expert Troubleshooting: Act as the final line of defense for complex production issues, leveraging the Developer Console, Workbench, and Debug Logs to optimize performance and resolve errors.
• Leverage cutting edge AI tools to enhance your development workflow, improve velocity, and help pioneer new approaches to building - contributing to a culture of innovation and productivity across the team.

What you'll need to thrive (Requirements)

• Industry Tenure: 10+ years of Salesforce development experience within a large-scale Enterprise environment.
• CPQ & Document Generation Expertise: Deep hands-on experience with Salesforce CPQ (Products, Pricing Rules, and Lookup Queries), alongside experience with DocuSign and Conga. You should understand the nuances of the Quote-to-Cash domain.
• Advanced Engineering: Proven mastery of Apex, Lightning Web Components (LWC), and platform event-driven architectures, Web-services & integration.
• Team Leadership: Previous experience leading a team of developers through successful project delivery.
• Process Oriented: Advanced understanding of the SDLC and Agile methodologies.

• Education & Certs:

• Bachelor’s Degree in Engineering or a related technical field.

• Salesforce Platform Developer I & II certifications.

• Salesforce CPQ Specialist certification is a significant plus.

• Hybrid Collaboration: Ability to work in a hybrid model (3 days per week in-office) if located within 25-50 miles of a Toast office.

Bonus Ingredients (Non-essential Skills)

• Tooling: Familiarity with Jira, ServiceNow, or Copado for CI/CD.
• Domain Knowledge: Experience with Billing platforms (Zuora, Salesforce Billing).
• Version Control: Advanced GitHub workflow management.

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

#LI-Remote

The base salary range for this role is listed below. The starting salary will be determined based on skills, experience, and geographic location. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits. You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy.

Zone A

$155,000—$248,000 USD

Zone B

$135,000—$216,000 USD

Zone C

$122,000—$195,000 USD

How Toast Uses AI in its Hiring Process

Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring

Our Approach to Hybrid Working

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast

*Diversity, Equity, and Inclusion is Baked into our Recipe for Success*

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.

We Thrive Together

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].

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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.