Part-Time Operations & Customer Support Assistant — Remote

About the Role

We’re a fast-growing digital and technology company looking for a sharp, motivated person to help with day-to-day operations, customer support, research, and software testing.

This is a hands-on role with a lot of variety and room to grow. You’ll work directly with the founder and learn how several growing businesses operate.

What You’ll Do

Help onboard and support customers
Test our software like a real customer and identify bugs or confusing experiences
Research companies, products, suppliers, and opportunities
Contact manufacturers and suppliers to request pricing and information
Help manage orders, customer requests, and follow-ups
Keep information organized and make sure tasks get completed
Learn new software and processes quickly
Take on additional responsibilities as you grow into the role

Who We’re Looking For

Extremely organized and detail-oriented
Fast learner and comfortable with computers
Strong written and spoken English
Friendly, patient, and professional with customers
High level of focus and able to work independently
Energetic, motivated, and takes initiative
Cares about producing high-quality work
Comfortable figuring things out instead of waiting for instructions

No technical or programming experience is required.

Hours: Approximately 15 hours per week to start
Pay: $19 CAD/hour
Location: Fully remote
Growth: Strong opportunity for more hours, responsibility, and compensation as the company grows.