GTM Enablement Manager

About the role:

We are seeking an exceptional GTM Enablement Manager to join our Revenue Operations team. This role will report to the Vice President of Revenue Operations. As Garner scales, the teams who serve our clients must be equipped with the right messaging, tools, and processes at every stage of the client lifecycle. This role will own that enablement end-to-end — from onboarding new team members to rolling out new products, tools, and workflows — directly supporting client retention, satisfaction, and growth.

Where you will work:

Garner is headquartered in NYC, but this position is available for individuals who are comfortable with remote work and occasional travel to HQ.

What you will do:

• Lead comprehensive go-to-market enablement, onboarding, and everboarding programs for the Client Management team, including Strategic Account Managers, Client Success Managers, and Implementation Managers
• Develop change management, rollout, training, and certification programs for new initiatives, including product launches, new tool introductions, and other strategic priorities
• Manage onboarding for new Client Management team members end-to-end, including pre-recorded content, live education sessions, and live certification
• Collaborate with Client Management leadership, marketing, product, and operations teams to align on the design and rollout of training programs related to messaging, workflows, and tools
• Manage enablement content and collateral across the LMS, Google Drive, and other repositories
• Define and track KPIs related to the effectiveness and impact of enablement initiatives, such as ramp time, client retention, and client satisfaction, in the context of broader business objectives

The ideal candidate has:

• 5+ years of experience in sales enablement, revenue enablement, or a similar GTM enablement / training function, ideally supporting account management or client success teams
• Experience in a strategy and operations role with a track record of success
• Experience in health insurance or healthcare benefits is a plus
• A four-year degree is required; an advanced degree is a plus
• Willingness to dive in and solve problems in ambiguous situations, with a focus on simplification and clarity
• Experience working in a rapidly evolving startup environment
• A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback.

This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare.

Please note: we are unable to sponsor or take over sponsorship of an employment visa at this time.

What you'll get here:

You’ll work on problems that matter, at a company working to change healthcare at scale. You’ll work at the intersection of AI and systemic healthcare reform, where the problems we solve are as interesting and compelling as the mission.

At Garner, you’ll take on real, ambitious problems with real ownership and autonomy, alongside exceptional, principles-based people who genuinely want you to win. It’s demanding by design. You’ll be challenged to stretch beyond what you thought possible and receive consistent coaching to help you grow and do the best work of your career. This isn't the right fit for everyone, and that's intentional. The people here are driven by what's at stake for real people, and that's what gives our intensity its purpose.

Compensation Transparency:

The base salary range for this position is $140,000 - $162,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k) with company match, flexible spending accounts, Teladoc Health and more.