Senior Quality Engineer - Consumer Experience

Company Description
CashClever is a smart financial platform dedicated to helping individuals make informed financing and insurance decisions with transparency, trust, and exceptional customer service. The company simplifies lending by enabling users to quickly compare top mortgages and auto loans from leading financial institutions. CashClever’s mission is to put money back into the hands of consumers, supporting broader economic growth and individual prosperity. The platform provides insights, tools, and updates that empower users to confidently navigate financial choices and helps lenders connect with quality borrowers. CashClever invites consumers and partners to join in reshaping the future of lending through innovative partnership plans and offers.

Customer Experience Quality

• Lead quality efforts for customer-facing experiences across web and mobile applications.
• Validate complete customer journeys, including: * Account registration and onboarding * Identity verification (KYC) * Authentication and multi-factor authentication (MFA) * Account funding * Payments and transfers * Loan applications and servicing * Customer profile management * Notifications (email, SMS, push) * Customer support and self-service features
• Ensure a seamless experience across browsers, operating systems, and mobile devices.

Test Strategy & Quality Engineering

• Develop risk-based test strategies for new features and releases
• Review product requirements and technical designs for completeness and testability
• Identify quality risks early in the development lifecycle
• Design and execute functional, integration, end-to-end, API, regression, and exploratory testing
• Collaborate with engineering teams to improve application reliability and observability

API & Backend Validation

• Test RESTful APIs using Postman or similar tools.
• Validate backend services and business rules.
• Write SQL queries to verify data integrity and financial transactions.
• Test integrations with:
• Payment processors
• Banking partners
• Identity verification providers
• Credit bureaus
• Fraud detection platforms
• Third-party fintech services

Automation

• Build and maintain automated UI and API regression suites using Playwright, Cypress, Selenium, or similar frameworks
• Expand automation coverage for critical customer journeys
• Integrate automated testing into CI/CD pipelines
• Analyze and improve test stability, execution speed, and coverage

Technical Skills

Testing

• Functional Testing
• Exploratory Testing
• API Testing
• Integration Testing
• Regression Testing
• End-to-End Testing
• Accessibility Testing

Automation

• Playwright
• Cypress
• Selenium
• Appium
• JavaScript/TypeScript
• Java or Python

API & Data

• Postman
• REST Assured (preferred)
• SQL
• PostgreSQL

Engineering Tools

• Jira
• TestRail
• Git
• GitHub Actions
• Jenkins
• Azure DevOps

Qualifications

• Strong Quality Engineering and Product Quality skills, with experience designing and executing tests for consumer-facing digital products.
• Proficiency in Quality Assurance and Quality Control practices to ensure consistent product performance and reliability.
• Experience in Quality Management, including developing quality metrics, reporting, and continuous improvement initiatives.
• Background in test automation, performance testing, and monitoring tools for web and mobile applications.
• Ability to collaborate effectively with cross-functional teams, including product managers, software engineers, and customer support.
• Excellent analytical, problem-solving, and communication skills, with a focus on consumer experience and usability.
• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
• Experience in the fintech or financial services industry is a plus.