Quality Engineer - Consumer Experience

Company Description
CashClever is a smart financial platform dedicated to helping individuals make informed financing and insurance decisions with transparency, trust, and exceptional customer service. The company enables consumers to compare top mortgages and auto loans from leading financial institutions, simplifying lending and helping users check rates quickly. By putting money back into the hands of consumers, CashClever aims to support broader economic growth and individual prosperity. The team is focused on reshaping the future of lending through technology, insights, and strategic partnerships.

What You'll Do

Quality Engineering

• Develop comprehensive test strategies for new features and product releases
• Analyze product requirements and identify quality risks early in the development process
• Design and execute functional, integration, regression, API, database, and end-to-end testing
• Validate complex financial workflows across web and mobile applications
• Perform exploratory testing to uncover edge cases and usability issues
• Partner with engineering teams to improve application reliability and maintainability

Consumer Experience Testing

• Customer onboarding and account registration
• Identity verification (KYC)
• Authentication and multi-factor authentication (MFA)
• Predictive loan applications
• Digital payments and transfers
• Account management
• Transaction history
• Notifications (email, SMS, push)
• Customer profile management
• Mobile and web experiences
• Customer support workflows

Technical Validation

• Execute API testing using Postman or similar tools
• Validate backend data using SQL
• Verify financial calculations such as balances, fees, repayment schedules, and transaction processing
• Test integrations with third-party providers including payment processors, banking APIs, and identity verification services
• Support testing of microservices and event-driven architectures

Automation

• Develop and maintain automated UI and API regression tests
• Contribute to automation frameworks using tools such as Playwright, Cypress, or Selenium
• Integrate automated tests into CI/CD pipelines
• Improve test coverage and reduce manual effort through automation

Quality Improvement

• Participate in Agile ceremonies and sprint planning
• Review user stories and acceptance criteria for completeness and testability
• Track, document, and prioritize software defects
• Analyze production issues and contribute to root cause investigations
• Recommend improvements to engineering processes, tooling, and testing practices

Qualifications

• Candidates should possess skills in Quality Engineering and Quality Assurance to design, execute, and improve testing strategies for consumer-facing products.
• Candidates should possess skills in Quality Control and Product Quality to monitor performance, identify defects, and ensure consistent delivery of high-quality features.
• Candidates should possess skills in Quality Management to define quality metrics, implement best practices, and drive continuous improvement across teams.
• Experience with software testing tools, automation frameworks, and analytics platforms to evaluate user experience and product reliability is highly beneficial.
• Strong problem-solving abilities, attention to detail, and the capacity to collaborate effectively with cross-functional teams are essential.
• Bachelor’s degree in engineering, computer science, or a related field, or equivalent practical experience in quality engineering or consumer product testing.
• Background in fintech, financial services, or consumer web/mobile products is a plus, along with familiarity with regulatory and compliance considerations in lending.