Operations Executive – E-commerce Marketplace Management

About VNash Digital Pvt Ltd

VNash Digital Pvt Ltd is a fast-growing digital commerce and technology company that helps brands build, scale, and optimise their online presence across multiple e-commerce marketplaces. We work with leading consumer brands to drive marketplace growth through operational excellence, technology, analytics, and performance marketing.

As we continue to expand, we're looking for a highly organised and detail-oriented Operations Executive to manage day-to-day marketplace operations and ensure seamless execution across platforms.

Role Overview

We are looking for an Operations Executive who understands the end-to-end lifecycle of selling on online marketplaces. The ideal candidate will manage product listings, catalogue operations, order management, inventory coordination, pricing updates, promotions, issue resolution, and marketplace compliance across platforms like Amazon, Flipkart, Myntra, Nykaa, Blinkit, Zepto, Instamart, and other marketplaces.

This role requires strong analytical skills, attention to detail, and the ability to coordinate with multiple internal teams and external marketplace partners.

Key Responsibilities

Marketplace Operations

• Manage daily operations across multiple e-commerce marketplaces.
• Create, update, and optimise product listings.
• Ensure catalogue accuracy, content quality, images, and attributes.
• Monitor listing health and resolve catalogue issues.
• Track listing suppressions and reinstate products.

Order & Inventory Management

• Monitor incoming orders and coordinate fulfilment.
• Ensure inventory accuracy across marketplaces.
• Coordinate with warehouse and logistics teams.
• Reduce stock-outs and overselling.
• Track order cancellations, returns, and delivery issues.

Pricing & Promotions

• Update pricing across marketplaces.
• Execute promotional campaigns.
• Coordinate participation in marketplace sales events.
• Monitor Buy Box performance (where applicable).
• Maintain pricing consistency across channels.

Marketplace Performance

• Monitor seller account health.
• Track operational KPIs.
• Resolve policy violations and operational alerts.
• Improve fulfilment metrics and customer satisfaction.

Reporting & Analytics

• Prepare daily, weekly, and monthly reports.
• Analyse sales trends and inventory movement.
• Generate operational insights for management.
• Monitor marketplace dashboards.

Cross-functional Coordination

• Work closely with:

  • Brand team
  • Marketing team
  • Warehouse
  • Finance
  • Customer Support

• Coordinate with marketplace account managers.

Required Skills

• Experience managing marketplaces like:

  • Amazon
  • Flipkart
  • Myntra
  • Nykaa
  • Ajio
  • Blinkit
  • Zepto
  • Swiggy Instamart

• Product catalogue management

• Inventory management

• Order processing

• Excel / Google Sheets

• Strong analytical skills

• Attention to detail

• Excellent communication skills

• Ability to multitask

• Problem-solving mindset

Preferred Qualifications

• Bachelor's degree in Business, Commerce, Management, or related field.
• 1–3 years of experience in marketplace operations or e-commerce.
• Experience with seller panels and marketplace dashboards.
• Familiarity with ERP or OMS systems is a plus.
• Experience working in a fast-paced startup environment is preferred.

What You'll Own

• Marketplace catalogue quality
• Listing optimisation
• Order operations
• Inventory accuracy
• Seller account health
• Operational reporting
• Marketplace issue resolution

Success Metrics

• Catalogue accuracy above 99%
• Reduced listing errors
• Low cancellation rate
• Inventory accuracy
• Timely order processing
• Improved seller performance metrics
• On-time execution of promotions
• High operational efficiency

Why Join VNash Digital?

• Work with leading consumer brands.
• Opportunity to manage multiple high-growth marketplaces.
• Fast-paced startup environment with significant learning opportunities.
• High ownership and decision-making exposure.
• Career growth in India's rapidly expanding e-commerce ecosystem.

Compensation

• Competitive salary (based on experience)
• Performance-based incentives
• Learning and career growth opportunities

Ideal Candidate

• Detail-oriented and highly organised
• Comfortable working with multiple marketplaces simultaneously
• Strong ownership mindset
• Excellent communication and coordination skills
• Data-driven and analytical
• Able to thrive in a startup environment

Nice-to-Have Skills

• Amazon Seller Central
• Flipkart Seller Hub
• Myntra Partner Portal
• Excel (Advanced)
• Google Sheets
• Inventory Planning
• Catalogue Management
• OMS/ERP
• Power BI (preferred)
• SQL (optional)