Product Operations Lead

The Product Operations Lead is responsible for the tactical execution, day-to-day definition, and functional validation of product requirements. This is an execution-focused role centered on turning business needs, customer feedback, and macro-level roadmap items into clear, actionable delivery slices for the engineering team.

What You’ll Be Working On

• Requirements Definition & Backlog Management
  • Deliver the Core Artifacts: Write clear business requirements, user stories, acceptance criteria, and functional specifications.
  • Maintain the Backlog: Prioritize, refine, and sequence the product backlog in close coordination with product, engineering, and business stakeholders.
  • Roadmap Slicing: Convert high-level roadmap items into smaller, practical delivery milestones and value slices.
• Feature Validation & QA Coordination
  • Functional Validation: Validate newly developed features against initial requirements and expected system behavior before release.
  • Defect Triage: Review QA findings to determine whether issues are system defects, requirement gaps, or usability concerns.
  • UAT Support: Coordinate User Acceptance Testing (UAT) and consolidate feedback from business users and clients.
• Release Tracking & Communication
  • Schedule Ownership: Track product delivery schedules, release readiness, risks, blockers, and open functional decisions.
  • Stakeholder Updates: Provide regular delivery updates and support internal or executive presentations regarding release progress and tradeoffs.
  • Rollout Preparation: Support Go-To-Market (GTM) efforts by preparing customer facing release notes, documentation, and feature limitation communications.
  • Cross-Team Communication: Bridge communication between product, engineering, QA, customer success, operations, and leadership.
• Compliance & Operational Metrics
  • GxP Alignment: Ensure requirements and final release packages adhere to GxP compliance standards, validation protocols, and audit-readiness in a regulated healthcare software environment. Partnering with Compliance and Quality teams to drive automation to make this process as efficient as possible.
  • Performance Monitoring: Track and summarize adoption metrics, usage statistics, and product KPIs to inform future feature prioritization.

What You’ll Bring to OneStudyTeam

• Minimum Experience: 2–4 years of experience working in Agile software development environments as a Product Owner, Business Analyst, Data Analytics, or similar role.
• Technology: Strong understanding of SQL, APIs, JSON.
• LLMs - LLMs are a part of your DNA, using them in support of their day to day activities is paramount.
• Domain Exposure: Experience in SaaS, enterprise software, or healthcare workflow environments.
• Life Sciences and GxP: The ideal candidate has direct familiarity with GxP compliance guidelines and validated software environments is highly preferred.
• Technical Writing: Proven capability to write structured user stories, non-functional requirements (e.g., browser/resolution support), validation rules, and acceptance criteria.
• Execution Focus: Strong organizational skills with a proven track record of managing a backlog, resolving day-to-day development blockers, and validating technical deliverables.

The expected pay range for this role is $100,000 - $125,000 USD per year for full time team members.

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