Client SDR Manager

Company Description
Click Theory Capital is a family of 15 different companies that we have either started or bought in the last 4 years. We're AI-native and starting, scaling, and buying some of the best businesses in the world. We've grown to 150 people in 5 years, totally bootstrapped, and we're still growing at 300% per year.

About the Job
One of our holdings, Outbound Sales Pro (https://outboundsalespro.com/) is a fast-growing lead generation and appointment-setting company powered by our own outbound enablement platform. We manage high-volume outbound campaigns for clients across SaaS, IT, professional services, and many other markets.

We’re looking for a Sales Development Representative (SDR) Manager who can onboard new clients and help clients achieve strong, consistent results post-sale.

This is a fast-paced, high-responsibility role where ownership, execution, and communication matter. If you thrive in an environment where things move quickly and every day looks different, you’ll love this.

If you’ve ever said, “Throw it all at me, I’ll figure it out,” this role is for you.
If you’ve ever said, “This feels like drinking from a firehose,” this role might not be for you.

Expectations: How You Win in This Role:

Extreme Ownership - We’re looking for people who own their accounts end-to-end, not people who wait to be told what to do.

High-Execution, High-Urgency Mindset

• Handle a high volume of client communication and campaign tasks with speed and accuracy
• Prioritize effectively across 20–40+ active campaigns with different needs and timelines
• Deliver consistent, high-quality work even in a fast-moving environment

We promote based on impact, ownership, and execution — not tenure.

We won't pretend to beat a bigger company on base. But you can grow more at Click Theory than any other company in the US. We’ve taken people from entry level to Head of- roles in 6 months. We only promote from within, people who execute get a bigger scope fast.

This is a full-time, remote position with a base salary + bonus; commission based on retention targets and upsell/expansion goals. Base salary is typically $60,000-80,000 with minimum OTE at $120,000. Uncapped commission, and Equity can be earned quickly

Core Responsibilities (What You’ll Own):

Client Success; Relationship Management

• Own day-to-day relationships for your assigned client accounts, building trust and driving long-term * retention
• Lead weekly or bi-weekly client meetings to present results, insights, risks, and recommended changes
• Monitor campaign health across channels (email, cold calling, LinkedIn) and act quickly when performance dips
• Proactively protect your book of business by identifying risks early and communicating solutions before clients feel pain
• Spot expansion opportunities (adding SDRs, increasing volume, activating channels) and guide clients toward next steps based on ROI and goals

Campaign Strategy; Optimization

• Analyze ICP, messaging, data, and SDR execution to recommend strategic adjustments that increase meetings booked
• Support new campaign launches by aligning copy, lists, sequences, and performance benchmarks
• Work with SDR teams to diagnose issues, refine workflows, and improve outcomes
• Assist with crafting or editing outbound email copy, LinkedIn messaging, or call scripts when needed

Data, Reporting; Analytics

• Pull, interpret, and present weekly campaign data, shaping complex insights into simple, actionable recommendations
• Continuously improve internal reporting dashboards and templates
• Track performance trends across your accounts and communicate when we should adjust strategy or volume
• Translate data into decisions that drive immediate and long-term improvements

Process, Documentation; Internal Support

• Improve onboarding documentation for new clients and new hires to strengthen consistency and quality
• Identify internal inefficiencies and propose updates to workflows, reporting, client communication, or campaign structure
• Assist with internal tasks (QA, prospect research, operations improvements) as needed

About Outbound Sales Pro - Outbound Sales Pro (OSP) is a division of Click Theory Capital. OSP is a full partner in growth from SDR to CRO services.

Benefits: 401(k) matching, Dental, Vision, Health Insurance