Software Engineer

Software Engineer at Spur

👉 Apply here: https://forms.spurnow.com/apply-spur-engineering

About Spur

Spur is an AI chat and helpdesk platform for ecommerce and D2C brands. We give brands one inbox across WhatsApp, Instagram, live chat, and email, and increasingly an AI agent that resolves support and drives sales on its own. We're a Meta Tech Partner, we power 550+ brands across 25+ countries, and we're post-PMF with paying customers and real revenue.

Now we're going after the bigger prize: becoming the AI agent layer for ecommerce.

We're becoming an AI native company

This is the core bet, so we'll say it plainly. Spur started as WhatsApp automation. It's becoming a full AI agent and helpdesk product, where the agent handles conversations, resolves tickets, and runs marketing with minimal human touch. Building great AI agents sits at the center of our roadmap, not off to the side as a feature.

AI native is also how we work. We expect you to use AI and automation aggressively to ship faster, write better code, and kill busywork, the same way we expect our product to kill busywork for customers. If "leveraging AI to make boring businesses print money" gets you fired up, you'll feel at home here.

What you'll do

You'll work directly with the founders (Rohan and Royal) on:

• Architecting and scaling our core systems, from infra to customer-facing features
• Building and shipping AI agents that resolve support and drive revenue for real brands
• Launching new products features from zero, like our upcoming ai voice calling feature
• Designing APIs, integrations, and internal tooling that keep the platform easy to extend
• Keeping everything reliable and secure as we grow 10x to 100x
• Setting up engineering practices, tooling, and culture from the ground up
• Hiring and mentoring the next few engineers once we're ready to scale the team

You might be a great fit if

• You've owned meaningful chunks of a product before, 0 to 1 or 1 to 10
• You're comfortable across the stack, or hungry to get there
• You care about impact and learning more than titles and buzzwords
• You like talking to customers and understanding the actual business problem
• You're biased toward action and believe shipping beats over-architecting
• You're genuinely excited to build with AI, not just stick it on a resume
• "Boring makes money" resonates more with you than "hot new trend"

Why join now

• We're post-PMF with paying customers and real revenue, so the risk profile looks very different from a pre-revenue startup
• You get founder-level ownership and responsibility from day one
• You'll shape the tech, the product, and the culture at the earliest stage
• The problems are real, the work is scrappy, and the upside is asymmetric

👉 Apply here: https://forms.spurnow.com/apply-spur-engineering