Founding Operations Associate

Overview

This is an operations-first role with some executive support where it’s genuinely high-leverage (coordination, prioritisation, making sure the right things happen). Your focus is removing friction for the team, tightening how we run internally, and keeping projects moving.

What You'll Do

Operations

• Own day-to-day operations: admin, systems, and internal workflows that keep everything running reliably.
• Build and maintain lightweight processes that scale (documentation, checklists, templates, clean handoffs).
• Manage vendors and subscriptions: access, renewals, spend tracking, and procurement support.
• Support finance admin: invoice flow, expense oversight, basic tracking, and liaising with accountants/bookkeepers.
• Run onboarding/offboarding: equipment, accounts, permissions, and helping new starters become productive quickly.
• Support hiring operations: scheduling, candidate comms, interview logistics, and improving the candidate experience.
• Keep our operating rhythm on track: weekly priorities, action tracking, meeting notes where helpful, and ensuring follow-through.

Executive Support

• Coordinate key meetings and logistics (scheduling, agendas, notes/actions).
• Keep stakeholder coordination organised (customers, investors, partners), including follow-ups and action items.
• Take on high-impact "unblock the team" tasks as priorities shift.

What We're Looking For

• Experience in operations, office management, business support, or an ops-heavy EA role (startup experience a plus).
• Strong organisational instincts: you spot gaps early and enjoy making things run better.
• High ownership and follow-through: you run tasks end-to-end without needing oversight.
• Clear written communication and confident stakeholder handling.
• Comfort with ambiguity and shifting priorities in a fast-moving environment.
• Tool-fluent: Google Workspace, Slack, Notion/Confluence, spreadsheets; quick to learn new systems.

Please apply even if you do not hit all of these requirements. If you like building the operational foundations that help a small team move fast, and you take pride in things running smoothly, you’ll fit well here.

Nice To Have

• Ability to automate small workflows (Zapier, Notion automations, basic scripting).