Senior Staff Software Engineer

We’re changing the way people connect to social care.

At Findhelp, we’ve built a comprehensive platform of products and services that make it easy for you to connect people to resources, follow them on their journey, and track your impact in a fast and reliable way. Our industry-leading social care network includes more than half a million local, state, and national programs that serve every ZIP Code in the country, from rural areas to major metropolitan centers.

Findhelp is headquartered in Austin, Texas and has been enabling healthcare, government, education, and other organizations to connect people with the social care resources that serve them, with privacy and security, since 2010.

As a mission driven organization, we are focused on creating a positive impact by connecting people in need to the programs that serve them with dignity and ease. Powered by our proprietary technology that enables people to find the resources available in their area, we have helped millions of Seekers find food, health, housing and employment programs.

Job Overview: As a Senior Staff Software Engineer at findhelp, you will play a pivotal role in expanding our platform that seamlessly integrates our nationwide system of social-services. Serving on a cross-functional development team, you'll collaborate closely with various teams and departments to ensure the delivery of top-tier products for our users. Our engineering culture encourages every developer to harness AI, from accelerating workflows to creating novel user experiences that improve access to social care. You will lead engineering efforts through a combination of a positive attitude, exemplary work ethic, and significant contributions to both the technical and cultural facets of engineering, all underpinned by a deep understanding of user impact. You will be able to consistently level up more junior engineers and the company in your own unique way.

Responsibilities and Duties:

• Someone who works to understand the user’s story to design intuitive experiences
• Own work from inception to delivery, and beyond
• Refactor legacy code as you create new features
• Mentor other engineers and foster their growth
• Work within a team and across teams to accomplish our mission of helping others
• Consistently write quality code with the end user in mind
• Architect for robustness, extensibility, scale, sustainability, and security
• Provide quality feedback in code reviews and willing to pair on coding tasks
• Explore, integrate, and innovate with AI to better serve our communities and scale our impact.

Qualifications:

• 8+ years working as a professional software developer
• Experience architecting a feature to widen the impact for long term success
• Excellent technical writing and communication skills
• Experience writing technical designs and breaking down complex features to consistently deliver value
• Experience in Python and ReactJS preferred
• Comfortable working independently in a complex Python codebase
• Comfortable scaling up on Python if you haven’t worked on it before
• Interested in mentoring others and fostering individual growth
• Good understanding of SQL, ORMs, and non-relational databases
• Preferred GCP experience, but other cloud experience welcome
• Understanding of web performance strategies and metrics
• Experience with or a strong understanding of microservices
• Ability to follow through on commitments
• Ability to communicate technical needs and solutions to product partners
• Working knowledge of large language models (LLMs), prompt engineering techniques, and emerging agentic AI patterns.
• Familiarity with AI-assisted development tools (e.g., GitHub Copilot, Cursor, Windsurf) and a willingness to incorporate them into daily workflows.

$146,400 - $183,000 a year

The salary range provided reflects the national average for this job title and does not represent compensation specific to Findhelp. Actual compensation will vary based on experience, qualifications, and market factors relevant to the position.

We value being together

We believe being together enables stronger relationships, collaboration, and culture.

This position is in office and candidates must be located in Austin, Texas, Madison, Wisconsin, or Denver, Colorado.

Perks at Findhelp

•401k & equity grants

•Free food and onsite gym at our Austin HQ

•Paid parental leave

•Competitive PTO & 10 paid holidays

•Employee only paid Health, Dental, and Vision insurance

•Dog-friendly office in Austin HQ

•24/7 access to telemedicine and counseling

•Book Purchasing Program

We’re building a diverse, inclusive team

You’re welcome here. We want everyone to be able to easily connect to the help they need, and we want our teams to reflect and represent our communities. It is our policy to recruit, hire, train, and promote individuals, as well as administer any and all Company policies, without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin or ancestry, physical and mental ability, political affiliation, race, religion, creed, sexual orientation, socio-economic status, veteran status, or any other protected class, in accordance with applicable laws. Accommodations are available for applicants with disabilities.

Here are some of the ways we support our staff:

•Culture Committee

•Leadership Development Training

•Paid Volunteering Time