Software Architect - API Platform

Who are we?

Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service. Housecall Pro’s brand portfolio includes Business Coaching by Housecall Pro, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success.

We support more than 45,000 businesses and have over 1,800 ambitious, mission-driven, genuinely fun-loving teammates across the globe (half of the engineering team is in Poland 🇵🇱). If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we’d love to hear from you.

Housecall Pro celebrates diversity, and we are committed to creating an inclusive environment. We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law.

🚀 About the role

We are looking for a Software Architect to lead the technical direction of our API Platform. This role combines the responsibilities of an architect and a hands-on technical leader for the team.

API Platform owns the foundations that internal and external consumers rely on: API design conventions, reliability and performance, versioning and lifecycle, and the tooling and infrastructure that make it easy for product teams to build great APIs. As Software Architect, you will set the vision, define the strategy, and guide implementation of our API platform over the coming years. You’ll work closely with Engineering and Product leadership, other platform teams, and product squads to ensure our API ecosystem enables teams to move quickly.

Compensation: 9,600 - 12,000 USD per month (B2B)

🚀 We also offer:

• Paid time off
• Flexible work hours
• 100% remote work
• Equity shares in a rapidly growing company backed by top-tier VCs
• A culture built on innovation that values big ideas
• We work in Central European Time
• Newest MacBook + Setup Fee ($500)

🚀 What you will do:

• Building a product that improves users’ lives (75k unique daily users, 4.6 ⭐at App Store) -learn more about the Housecall Pro mission
• Lead the technical vision and roadmap for the API Platform
• Define, evolve, and communicate API standards (design guidelines, versioning, security, performance) and ensure they are adopted across engineering
• Act as principal architect for API-related initiatives, shaping system design and guiding teams through complex trade-offs
• Partner with product engineering squads to design and review API contracts and integrations
• Drive improvements in API reliability, performance, and observability (SLIs/SLOs, rate limiting, error handling, rollout strategies)
• Lead or sponsor key platform initiatives such as API gateway evolution, authentication/authorization integrations, system decomposition
• Mentor and coach engineers on API design, distributed systems and platform thinking - help grow senior talent around you
• Promote a culture of design-first collaboration (RFCs, system design reviews, architecture tasks) and help teams make pragmatic, well-documented decisions

🚀 What do you need to get this job?

• 10+ years of experience as a backend or platform engineer building and operating large-scale, distributed systems
• Proven track record in leading technical direction for complex systems
• Strong experience designing and evolving public or internal APIs (REST/gRPC/GraphQL): modeling, versioning, backward compatibility and deprecation strategies
• Experience driving cross-team initiatives: aligning stakeholders, defining roadmaps and delivering multi-stage projects that impact many squads
• Solid understanding of distributed systems fundamentals: reliability, scalability, consistency, latency, and failure modes
• Hands-on experience with observability (metrics, logs, tracing), performance tuning and designing systems that are safe to change and easy to debug
• Ability to communicate clearly with both technical and non-technical partners, influence decisions and build consensus around architectural direction
• Experience mentoring senior engineers and helping teams uplevel their system design and API design skills
• Nice to have: experience with Ruby / Rails, event-driven architectures, MySQL at scale, or previous work on internal platform or infrastructure teams
• This position requires fluency in both Polish and English

Sounds interesting?

We're waiting for your resume!

This role is open to candidates inside Poland 🇵🇱

The specific salary for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills and experience. #LI-remote