Channel Operations Manager

Channel Operations Manager

HYPR, the Identity Assurance Company, helps organizations create trust in the identity lifecycle. We are a community of bold thinkers and energetic doers who imagined a brand new approach to identity security and, at the same time, are eliminating a pervasive and persistent 60-year old problem – the password. Since being founded in 2014, the company has grown to be the premium provider of authentication security to marquee brands around the globe and are quickly becoming the recognized leader in Identity Assurance. We are looking for exceptional people with the ambition and the will to positively change the world. If that sounds like you, join us on our mission to create a passwordless world and secure the identity lifecycle.

Your Role and Impact

HYPR is seeking a Channel Operations Manager to help grow and nurture our partner ecosystem. You'll play a key role in managing relationships with resellers and partners while ensuring operational excellence. This role is perfect for someone early in their career with some channel or sales management / operations experience. The right hire will have experience in cybersecurity or related sectors and an appreciation for the customer mindset of B2B sales ranging from mid-size to enterprise level.

This is a fully remote role based in the U.S., with occasional travel for partner meetings and events.

Key Responsibilities

Channel Partner Management:

• Focus on key strategic channel partners aligned with HYPR’s goals around partner sourced activity and partner fulfillment.
• Assess inbound activity from new potential partners, working with leadership to qualify and diligence for inclusion in HYPR partner program.
• Build and maintain strong relationships with channel partners through regular communication and collaboration.
• Serve as a key liaison between partners and internal teams on developing joint go-to-market strategies and value propositions.
• Assist sales management in measuring and tracking effectiveness and consistency of partner focused efforts

Joint Initiatives and Enablement:

• Collaborate on co-marketing campaigns, webinars, events, and sales initiatives with partners.
• Coordinate and collaborate on partner training, resources, and support to help partners effectively position and sell Hypr’s platform.

Revenue Operations Support:

• Assist in tracking channel partner performance using KPIs such as revenue, customer acquisition, and partner satisfaction.
• Help transition our partner portal with our vetted consultants from legacy tooling to Salesforce.
• Support operational improvements in deal registration tracking and performance measurement.
• Collaborate with internal teams to create partner-specific materials, enablement tools, and reporting frameworks.

Requirements

• 2–4 years of aggregate experience spanning roles in channel management, sales, business development, or sales / revenue operations.
• Strong organizational and communication skills.
• Proficiency in using Salesforce for managing sales and partner relationships, with a strong desire to expand knowledge and skills in Salesforce's operational capabilities.
• Resourceful problem-solver who takes initiative to independently resolve questions and challenges.
• Self-starter who thrives in a fast-paced, collaborative environment.

Why You Should Work At HYPR

• Remote-friendly and flexible working environment
• Competitive compensation including salary and equity with significant growth potential
• Comprehensive benefits package including Medical/Dental/Vision, FSA/HSA, 401k, &more
• Generous equipment budget and a customized workstation to ensure success
• Stable position in a rapidly growing sector of identity security
• Mission-driven culture focused on impactful and cutting-edge work

Additional Information

H1B/Visa support is not available for this position

HYPR is an Equal Opportunity Employer

Base Salary: $80,000 - 100,000

Our salary ranges are based on paying competitively for our size and industry, and are one part of our total compensation package that also includes equity, benefits, and other opportunities at HYPR. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to other HYPRions. We expect the majority of the candidates who are offered roles at HYPR to fall healthily throughout the range based on these factors.

As the premium provider of authentication security, HYPR is committed to preventing identity fraud by safely and accurately verifying the identities of our employees. Accordingly, all new employees are required to participate in an automated identity verification process, which includes document verification, location detection, and facial recognition, on their first day of employment with the Company. To learn more about this identity verification process, please contact [email protected].

HYPR is an Equal Employment Opportunity employer and will not discriminate against an applicant or employee based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other applicable legally protected characteristic under federal, state or local law.

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state and/or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on HYPR. Please inform [email protected] if you need assistance completing HYPR’s application process