Supply Operations Lead

Are you passionate about travel and dedicated to driving growth and excellence in supplier relationships? Project Expedition, a dynamic and rapidly growing travel and tourism company, is on the lookout for an experienced leader to spearhead our Supply Team: Maintenance with Tour Operators Team, Technical Supply Specialists, and Content Expansion Team.

About Us:

At Project Expedition, we're not just about booking travel; we're about creating unforgettable experiences. Our team is committed to delivering top-notch support to our clients, enhancing supplier relationships, and ensuring our platform offers the best and most diverse travel experiences.

Role Overview:

As the leader of our Supply Team, you'll play a pivotal role in strengthening our partnerships with tour operators, expanding our content offerings, and driving technical excellence. Your mission? To inspire and empower our team to deliver industry-leading supplier support, cultivate strategic supplier relationships, and drive content expansion initiatives.

Responsibilities:

• Lead and mentor a team focused on maintaining relationships with tour operators, technical supply specialists, and content expansion, fostering collaboration and individual growth.
• Oversee the maintenance of relationships with tour operators, ensuring seamless communication and collaboration to enhance our product offerings.
• Drive technical excellence within the team, collaborating with technical supply specialists to optimize platform integrations and operations.
• Spearhead content expansion initiatives, working closely with the content expansion team to identify and onboard new suppliers and enhance content quality.
• Set clear objectives and KPIs aligned with business goals, driving performance and accountability across the supply team.
• Champion supplier development, offering support and guidance to enhance supplier relationships and content quality.
• Collaborate cross-functionally to ensure supplier feedback drives product development and enhancement initiatives.
• Analyze supplier data and industry trends to identify opportunities, optimize supplier performance, and enhance content offerings.

The Ideal Candidate:

• Brings leadership experience in supplier management or related fields, with a track record of success in driving supplier relationships and content expansion.
• Thrives in a fast-paced, customer-centric environment, with a passion for delivering exceptional supplier support.
• Inspires others through exemplary leadership, communication, and interpersonal skills.
• Excels at strategic thinking and problem-solving, with a keen eye for detail and technical acumen.
• Is adept at leveraging data and analytics to drive informed decisions and optimize supplier performance.
• Embraces remote work with enthusiasm, embodying proactive and engaging communication practices.
• Communicates fluently in both written and spoken English.

Benefits:

• Semi-annual team retreats
• Phantom Equity employee incentive plan
• Company healthcare plan
• 401k plan
• 15 days of PTO to start (20 days after 2 years tenure)
• Employee discounts on tours and activities.
• Opportunities for professional development.
• Dynamic and supportive work environment.

While this is a remote position, it is not suitable for digital nomads.

Project Expedition is growing very rapidly, and we expect that this role will evolve over time. As a result, you will not only have the chance to make a direct impact on a growing company, but you will have the opportunity to shape and influence your career path. This position is great for someone who thrives without a lot of structure, works independently, responds well to change and a fluid working environment, and who always tries to find a better way of doing things.