Director, Business Planning

Teamwork makes the stream work.

Roku is changing how the world watches TV

Roku is the #1 TV streaming platform in the US and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.

From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.

About the role

Roku seeks an experienced and visionary Director of Business Planning to lead and optimize supply chain and planning functions. Based in Austin, TX, this role is critical to ensuring seamless integration between product development, procurement, and distribution. The ideal candidate will have a proven track record in transforming organizations, driving cross-functional collaboration, and implementing digital solutions while delivering customer-centric strategies to enhance market penetration and margin expansion.

What you'll be doing

Strategic Leadership:

• Develop and implement a comprehensive finished goods and material planning strategy aligned with Roku’s growth objectives.
• Lead the cross-functional Sales and Operations Planning (S&OP) process, driving collaboration across Operations, Sales, Finance, and Accounting.
• Focus on strategies that enhance market penetration and support margin expansion while maintaining operational efficiency.

Forecast Accuracy & S&OP Process Development:

• Build and continuously improve demand forecasting capabilities to enhance accuracy and alignment with market trends and customer needs.
• Administrate the data collection process for the sales forecast, providing validation tools to Sales Management to ensure accuracy.
• Develop a robust, cross-functional S&OP process to integrate sales, finance, logistics, and operations for effective decision-making.

Customer-Centric Approach:

• Drive Collaborative Planning, Forecasting, and Replenishment (CPFR) activities with the Sales team and customer base.
• Engage with customers to align forecasts, improve demand sensing, and optimize supply capabilities.
• Embed a customer-first mindset in planning processes to exceed customer expectations.

Cross-Functional Engagement:

• Partner with Sales, Finance, and Accounting to create demand-driven supply strategies, achieve financial planning goals, and support shipment targets.
• Collaborate with logistics to improve supply chain responsiveness and delivery performance.

Inventory & Fulfillment Optimization:

• Oversee inventory levels, ensure quarterly targets are met, and drive continuous improvement in predictability and flexibility.
• Maintain real-time Available to Promise (ATP) reporting and oversee product allocation processes.
• Provide ongoing reporting on inventory availability and quarter-ending goals.

Operational Excellence:

• Oversee planning processes, including demand forecasting, supply planning, and inventory management, to optimize production and minimize risks.
• Drive cost optimization while maintaining quality and delivery standards.
• Establish and monitor KPIs to ensure performance targets are met or exceeded.

Digital Transformation & Process Optimization:

• Identify, evaluate, and implement advanced digital tools and systems to enhance planning and supply chain operations.
• Develop detailed roadmaps to transition from manual processes to scalable, automated solutions.
• Leverage advanced technologies to improve data accuracy, visibility, and decision-making capabilities.
• Design and implement dashboards, KPIs, and reporting tools to provide actionable insights and support data-driven decision-making.

Supplier and Risk Management:

• Establish and nurture relationships with key suppliers and manufacturing partners.
• Negotiate contracts and ensure compliance with Roku’s standards.
• Develop contingency plans to mitigate risks related to supply chain disruptions, component shortages, and market fluctuations.

Team Development:

• Build and mentor a high-performing team, fostering a culture of innovation, accountability, and collaboration.
• Encourage cross-functional problem-solving and provide coaching, training, and career development opportunities.

What you'll be doing:

• Education: Bachelor’s degree in Business, Supply Chain Management, Engineering, or a related field; MBA or advanced degree preferred.
• Experience: Minimum of 10 years experience in supply chain, material planning, or S&OP leadership roles, preferably in the technology, consumer electronics, or hardware industry.
• Expertise: Strong demand forecasting, S&OP development, and supply chain optimization background. Experience in compliance with Sarbanes-Oxley Act (SOX) regulations. Proven success in driving organizational transformation and implementing digital tools.
• Skills: Exceptional analytical and problem-solving capabilities. Collaborative, flexible, and resourceful with a customer-centric focus. Strong leadership and communication skills to align cross-functional teams.

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Benefits

Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.

The Roku Culture

Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV. 

We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002. 

To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.

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