Senior Business Analyst

About the Role:

If you love to solve complex problems in creative ways using data, and want to be a part of revolutionizing the way people pay their bills, then we need your help.

As a Senior Analyst on our Analytics team, you will help track, analyze, advise and constantly improve the performance of our business using both qualitative and quantitative metrics. This team works closely with every other group at our company, including Finance, Product, Sales, Engineering, and Operations.

At Papaya, we value flexibility, clear communication, and a commitment to continuous learning. We believe that diversity and inclusion are essential to fostering a culture where every team member can grow, make an impact, and feel valued. Guided by our core principles—putting customers first, embracing entrepreneurial resourcefulness, and making data-driven decisions—we aim to create a collaborative and innovative environment. If these values resonate with you, we’d love to hear from you!

Open to remote candidates based in the the following US States: AZ, CA, CO, FL, IL, MA, MI, NJ, NC, OH, PA, RI, TX, WA, NY

What you would be doing:

• Data capture and standardization:

  • Identify, gather and analyze large amounts of data quickly and effectively in order to evaluate complex, ambiguous business problems.
  • Work with Product and Engineering teams to structure new datasets and develop analytics tools and procedures.
  • Write SQL as needed to capture and normalize datasets.

• Dashboarding and visualization:

  • Design and implement intuitive and clear dashboards, both persistent and ad-hoc.
  • Design and run Executive level business reports.

• Analysis and insights:

  • Engage directly with a range of senior stakeholders to understand business needs, prioritize critical projects, and deliver actionable insights.
  • Structure ambiguous analytics business problems into achievable projects.
  • Dive into the details to answer specific business questions.
  • Execute or help your team execute analytics projects.

We’d like to hear from candidates with:

• Background and Functional Expertise:

  • 3+ years of analytics, product, or business operations experience.

• Experience with at least one of the following and eagerness to learn any others:

  • Proficiency in SQL.
  • Statistical analysis and complex data analytics including product testing.
  • Looker/Mixpanel development.

• Desire to work in a fast growing, sometimes unstructured environment where you can add a lot not only to your functional role but to all those around you.

• An extremely high degree of ownership.

• Self-starter with ability to work independently.

• Excellent communicator with a knack for explaining complicated / technical items in a simplistic way.

• Comfortable working with ambiguity and capable of quickly shifting priorities given business requirements.

We’d be especially excited if you have prior experience in Fintech, Healthtech, and/or subscription services.

About Papaya:

Papaya is a modern fintech platform that simplifies bill payments for American families. Using computer vision and automation, our app makes paying your bills as simple as taking a picture.

We started in 2016 with the mission to alleviate the frustration of paying bills. We are building technology to help address finances, American families’ number one source of stress, while also helping billers of all sizes and from all industries get paid faster and more often. We have a constellation of B2B and B2C offerings that support our values.

At Papaya, we love to celebrate our incredible group of hardworking employees - and it shows. We’re proud to say that we were voted one of Built In LA’s Best Small Companies to Work for in 2022, 2023, and 2024! We are proud to have 4.8 stars and over 100k reviews on the App Store, and are backed by several investors, including Sequoia Capital and Bessemer Venture Partners.

In order to provide greater transparency, we have included base pay ranges for all of our US-based job postings. Our pay ranges are based on the role's level and responsibilities, and benchmarked against similar stage growth companies in the fintech industry. We utilize multiple factors including skills and work experience to determine the final offer amount given to each candidate. The base pay range for this position is: $110K-$135K