Project Manager, Special Projects

At Rowan, we are all about making ear piercing experiences a celebration full of joy! Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses – and celebration to every customer with our joyful approach to piercings and jewelry. Our priority is to offer a fun, celebratory, and safe ear piercing experience for everyone. When we say piercing for all, we mean it. Everybody is invited to this ear party!

Rowan’s Special Projects Manager, reporting directly to the Chief of Staff, plays a significant role in advancing critical strategic projects throughout the company. This role will ensure that the CEO priority projects are managed and executed well. In particular, this Project Manager will work very closely with our Rowan nurses, especially the Nurse Leadership Team, to ensure that each studio opens with and maintains the Rowan Clinical Piercing Standard. This role requires strong communication skills, analytical skills, and attention to detail. Opportunity for travel 1-2x per quarter.

What you'll do:

• Manage deliverables, timelines, and risks for company wide cross functional strategic projects
• Support on special projects to test out new ideas
• Constantly look for areas of improvement, structure, and standardization
• Manage the operations of nurse training at new and existing studios to ensure Rowan opens with as many piercing services as possible
• Partner with the Nurse Leadership Team to codify training programs, innovate on processes, and lay the foundation to operate at scale.
• Work with the new studio opening team and HR teams to ensure that new studio opening dates take into account training needs, and that all studios open with the support of the Nurse Leadership Team.

What you bring to the table:

• Former experience in management consulting, investment banking, or product management is a plus.
• Must have a high level of accuracy and attention to detail.
• Strong project management skills and time management skills, capable of handling multiple projects concurrently.
• Excellent communication and collaboration skills, adept in stakeholder management.
• Creative and innovative approach, focused on continuous improvement.
• Ability and willingness to travel, including on select weekends.

Full-Time Perks & Benefits:

• Medical/Dental/Vision Health Plans
• Long-term Disability
• Life Insurance
• 401k and Roth IRA Plans
• Paid Parental Leave
• Open PTO policy
• Employee discounts on our amazing products!