Technical Program Manager, Revenue Operations

About the job

At Go Nimbly, we want to be a global thought leader in the RevOps space by developing a badass brand built through innovative work created by individuals with growth mindsets. As a member of the Delivery team, you will help our customers drive more revenue by creating a buying experience that’s both frictionless and human. You will move these high-growth companies towards a more operationally efficient organization.

As a Revenue Ops Technical Program Manager at Go Nimbly, you’ll be collaborating with our teams of consultants, engineers and architects to to drive roadmapping for our customers and help solve some of our customer's hairiest operational challenges.

On a given day, a Technical Program Manager will spend time:

• Act as a trusted advisor to customers, offering strategic guidance and insights to optimize revenue performance.
• Collaborate closely with customer stakeholders to understand business goals and define high level strategy to optimize revenue operations processes, including sales, marketing, and customer success.
• Contribute to the design and implementation of technical solutions to support revenue generation, such as CRM systems, marketing automation platforms, and sales enablement tools.
• Provide guidance and support to internal and external teams on best practices for revenue operations and technical implementations.
• Develop a project plan to ensure compliance with all the agreed milestones, managing delivery dates, resourcing, and schedules.
• Manage customer expectations and nurture the customer relationship by being the point person for all communication.
• Work with the customer to identify/resolve all issues that could impact project scope or timeline.
• Provide project direction on one or more projects while maintaining a high-quality level of service. Ensuring the quality of all deliverables.
• Deeply understand your customer’s business challenges, and provide insight in addressing these issues.

What’s in it for you?

• Flexible working environment: our entire team works remotely and we have no plans to change this!
• Tiered incentive program (in addition to base salary) to reward high performers.
• Gain exposure to several high-growth companies looking to scale and invest in their revenue operations function.
• Be a part of a dynamic team and collaborate with top industry professionals. Many of our alumni have gone on to become leaders and executives at high-growth companies!
• Annual camp: we have a yearly offsite to bring the team together, celebrate our successes, and plan the year.
• Dedicated to employee development and career paths aimed at fostering your growth and your career.
• 100% paid premiums for US employees’ insurance coverage.

About you

• A minimum of 4 years of experience in program management and/or revenue operations role leading projects.
• You have experience leading a team, ideally revenue operators.
• You have a technical interest, a knowledge of SaaS companies and the B2B customer journey, and excellent presentation skills (all three are part of our day-to-day!).
• Serious organization and project management skills.
• A great presenter who builds strong relationships.
• Experience with CPQ/quote-to-cash is a huge plus.
• Experience with configuration of Salesforce or Marketing Automation platforms (Eloqua, Marketo, Pardot, Hubspot, etc.) is a huge plus.

About us

• We pride ourselves in creating the world’s best revenue operators at Go Nimbly!
• We are positive people who have a sense of urgency, creativity, and decisiveness coupled with the willingness to work hard and well under pressure.
• We care about self betterment and believe in pushing each other to reach our fullest abilities.
• We are ambassadors of Go Nimbly and actively engage within the Revenue Operations space.

What’s next?

Apply! Rest assured, while AI might feel like it’s taking over the world, we have a human on the other end of the computer personally reviewing each application. Our Talent Acquisition team will reach out if we’d like to speak further about the role. And if not, we promise to let you know because let’s be honest, who enjoys being ghosted when applying for a job? Not only are we committed to getting back to you but we also provide clear feedback.

During the first call with our Talent team, we will lay out the steps in the interview process since it’s unique to each role but typically includes a couple of rounds. We value your time and ours, so we plan to make the best use of our interviews to learn if we are a good fit for you and vice versa.

The base salary for this role is $100,000-$140,000. Adjustment based on geographical location and final salary decision will be in accordance with leveling as there are two possible levels included in this range. In addition to a base salary, this role is eligible for a performance bonus plan.