Channel Operations Analyst

Channel Job Title: Channel Operations Analyst

(Remote Opportunity)

Company Overview: Gratia is a tech-enabled platform providing on-demand, pre-vetted analysts to clients and offering apprenticeship as a service to analysts. Gratia offers a unique analysts-as-a-service platform that finds high-potential candidates, assesses their skills, and matches them with roles, while continuously upskilling them on the job. Gratia also provides apprenticeship opportunities that unlock grants and tax credits across the US and other countries, ensuring the delivery of high-quality work.

Introduction: As a Channel Operations Analyst at Go Gratia, your role will be central to driving performance across our partner channels. You will focus on analyzing sales data, improving workflows, and ensuring that partner relationships are efficient and productive. This remote role offers an opportunity to contribute significantly to the ongoing growth and success of the business. Are you ready to optimize channel operations?

Responsibilities:

Channel Performance Analysis:

• Analyze partner sales data, tracking KPIs such as sales volume, revenue growth, and customer acquisition.
• Identify trends and opportunities within channels and recommend strategies for improvement.
• Generate and deliver regular performance reports with actionable insights.

Channel Partner Support:

• Act as a liaison between the company and channel partners, ensuring they have access to tools and resources.
• Resolve operational issues such as order fulfillment or service delivery with partners.

Forecasting & Inventory Management:

• Analyze historical data and market trends to support demand forecasting for each channel.
• Identify and address potential supply chain or fulfillment issues impacting partner operations.

Data Management & Reporting:

• Maintain updated databases with partner profiles, sales figures, and transaction history.
• Create regular and ad hoc reports detailing channel performance and growth metrics.

Process Improvement:

• Identify bottlenecks and inefficiencies in channel workflows and propose solutions.
• Collaborate with teams to improve processes, including lead management and partner onboarding.

Compliance & Contract Management:

• Ensure channel operations adhere to company policies and compliance requirements.
• Monitor and enforce partner adherence to contractual obligations.

Conclusion: Embarking on this role as a Channel Operations Analyst at Go Gratia offers a unique opportunity to make a significant impact on our business. Your analytical skills, strategic thinking, and ability to foster strong partnerships will play a pivotal role in optimizing our channel operations and driving success. We look forward to the contributions you will make to ensure the continued growth and efficiency of Go Gratia’s operations.

Compensation and Employment Details:

• Salary: $60 - $75 per hour

We are excited about the possibility of you joining us in this venture and look forward to seeing the profound impact you will have on our organization.