Non Digital Analysis Associate Intern

About Us

Founded in 2014, Circles is a global technology company reimagining the telco industry with its SaaS platform - Circles X, helping telco operators launch and operate successful digital brands through its offerings.

Having pioneered a successful blueprint for disrupting the telco space in Singapore, Circles has since launched its own digital telco, Circles.Life, in Singapore, Taiwan and Australia. Circles has also partnered with other telco operators to launch digital services, enabling our partners to accelerate growth and capture market share within a short period of time.

Today, Circles is partnering with operators in 14 countries to deliver delightful digital experiences to millions of people through our businesses.

We are backed by global investors such as Sequoia, Warburg Pincus, EDBI Singapore and Founders Fund – renowned backers of industry-shaking innovators.

About This Role

We are looking for a candidate who will be working with the Growth team. The candidate will get an exposure to Customer Relationship Management, Data analysis and Campaign Management at one of the fastest growing startups in Singapore.

As a Non Digital Analysis Associate Intern, your key objectives will be to:

• Customer & Retailer Support: Assist the team in addressing and resolving challenges during the onboarding and sales process for the retailers/customers. Collaborate with internal technical and customer support teams to troubleshoot issues and ensure smooth transitions.
• Sales Data Analysis: Support the sales team by reviewing and analyzing data to identify opportunities for sales growth and operational improvements.
• Marketing Calendar & Initiative Management: Maintain and oversee the marketing calendar, aligning it with key campaigns, events, and milestones. Assist in executing marketing initiatives, ensuring efficient coordination across teams.
• Campaign Performance Review: Act as the liaison between marketing and cross-functional teams to gather data and evaluate the success of campaigns and promotions.
• Assist in roadshow planning and provide on-site support during the events. 6. Perform any additional duties as assigned based on business needs.

Job Requirements

• Detail-Oriented: Strong attention to detail in managing customer information and processes.
• Proactive: Ability to foresee potential challenges and proactively address them to ensure customer satisfaction.
• Analytical: Solid analytical skills for identifying patterns, understanding root causes, and proposing effective solutions.
• Team Player: Collaborative and able to work seamlessly with internal teams and external partners to create a positive customer experience.

To all recruitment agencies: Circles.Life will only acknowledge resumes shared by recruitment agencies if selected in our preferred supplier partnership program.

Please do not forward resumes to our jobs alias, Circles.Life employees or any other company location. Circles.Life will not be held accountable for any fees related to unsolicited resumes not uploaded via our ATS.

Circles.Life is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age.